Time Warner Cable

Time Warner Cable (TWC) was an American cable television company. Before it was purchased by Charter Communications on May 18, 2016, it was ranked the second largest cable company in the United States by revenue behind only Comcast, operating in 29 states.[1] Its corporate headquarters were located in the Time Warner Center in Midtown Manhattan, New York City,[2] with other corporate offices in Stamford, Connecticut; Charlotte, North Carolina; and Herndon, Virginia.[3] From 1971 to 1981, Time Warner Cable, as Warner Cable, owned Dimension Pictures.

It was controlled by Warner Communications, then by Time Warner. That company spun off the cable operations in March 2009 as part of a larger restructuring. From 2009 to 2016, Time Warner Cable was an entirely independent company, continuing to use the Time Warner name under license from its former parent (including the "Road Runner" name for its Internet service, now Spectrum Internet).

In 2014, the company was the subject of a proposed purchase by Comcast Corporation, valued at $45.2 billion; however, following opposition to the deal by various groups, along with plans by the U.S. government to try to block the merger, Comcast called off the deal in April 2015. On May 26, 2015, Charter Communications announced that it would acquire Time Warner Cable for $78.7 billion, along with Bright House Networks in a separate $10.1 billion deal, pending regulatory approval.[4]

The purchase was completed on May 18, 2016; Charter had continued to do business as Time Warner Cable in its former markets, but has now re-branded these operations under the Spectrum brand in most markets (even Charter launched this brand in 2014), though it will continue to use the roadrunner.com email addresses and adelphia.net email addresses to new customers.[5]

Time Warner Cable
Subsidiary
IndustryTelecommunications
Mass media
FateAcquired by Charter Communications
PredecessorTime Inc.'s cable television company
SuccessorCharter Communications
Founded1962
(as Television Communications, Inc.)
Foundermerger of Time Inc.'s Cable Television
DefunctMay 18, 2016
HeadquartersTime Warner Center, ,
Area served
United States
Key people
Robert D. Marcus
(Chairman & CEO)
ParentTime Warner (1992-2009)
Charter Communications (2016–present)
SubsidiariesTime Warner Cable Enterprises LLC
Time Warner Center May 2010
Time Warner Center, formerly the headquarters of the company in New York City. It was shared by its namesake, but now unrelated company, Time Warner.
2011-01-28 Time Warner Cable building entrance
Time Warner Cable building entrance in Morrisville, North Carolina

History

Time Warner Cable was formed in 1992 by the merger of Time Inc.'s cable television company, American Television and Communications Corp. (service areas that had belonged to that company went under the Time Warner Communications name; since the 1990s, areas that had used that name have either been renamed to Time Warner Cable, Bright House Networks, or have been given to other cable providers), and Warner Cable, a division of Warner Communications, as a result of a merger to form Time Warner; for the two years after the merger, the companies operated separately but under the umbrella name "Time Warner Cable Group" (primarily due to 18% of ATC having been publicly owned at the time); they merged into one entity in 1992. It also includes the remnants of the defunct QUBE interactive TV service. In 1995, the company launched the Southern Tier On-Line Community, a cable modem service later known as Road Runner High Speed Online. That year, talks began that would later result in Warner's acquisition of Paragon Cable. Glenn Britt (1949–2014)[6][7] was the CEO from 2001 until December 2013.

Time Warner retained Time Warner Cable as a subsidiary until March 2009, when it was spun out as an independent company.[8] Prior to the spin-out, Time Warner had held an 84% stake in Time Warner Cable.[9] Non-Time Warner shareholders received 0.083670 shares for each share already owned. This move made Time Warner Cable the largest cable operator in the United States owned solely by a single class of shareholders (without supervoting stock).[10]

Time Warner Cable launched DVR service in the Houston area in 2004. (TWC's Houston-area cable systems are now owned by Comcast.) When first launched, it used Scientific-Atlanta set-top boxes with DVR.

In June 2009, Time Warner Cable unveiled a concept known as "TV Everywhere"—a means of allowing multi-platform access to live and on-demand content from television channels that is tied to a user's television subscription.[11][12]

Sale

It was first reported in October 2013 that Time Warner Cable was exploring a sale of the company, possibly to Charter Communications.[13] However, on November 22, 2013, reports surfaced that Comcast expressed interest in acquiring Time Warner Cable. Both companies were said to be placing bids for the company.[14] Charter reiterated its interest in purchasing Time Warner Cable and increased its bid on January 14, 2014. On February 12, 2014, it was reported that Comcast had reached a deal to acquire TWC in an overall deal valued at $45.2 billion, pending regulatory approval.[15]

The proposed merger was met with prominent opposition from various groups, showing concerns that the sheer size of the combined company would reduce competition and would give Comcast an unprecedented level of control over the United States' internet and television industries, increased leverage in the distribution of NBCUniversal content, hamper over-the-top services, and lead to higher prices for its services.[16][17][18][19] In April 2015, it was reported that the U.S. Department of Justice was preparing to file an antitrust lawsuit against the companies in a bid to halt the merger, primarily because the merged company would have controlled 57 percent of the nation's broadband capacity. On April 24, 2015, Comcast officially announced that it had called off the merger.[20][21]

On May 25, 2015, Bloomberg News reported that Charter was "near" a deal to acquire TWC for $195 a share.[22] Charter had been involved in the Comcast/TWC merger, as the companies planned to divest around 4 million subscribers to Charter in order to reduce the combined company's market share to an acceptable level.[23] The next day, Charter officially announced its intent to acquire Time Warner Cable in a deal valued at $78.7 billion, and confirmed that it would also continue with its proposed, $10.1 billion acquisition of Bright House Networks. The deal was subject to regulatory approval, although due to the relatively smaller size of the companies and their media holdings, the deal was expected to face less resistance than the Comcast/TWC merger.[24]

The acquisition was completed on May 18, 2016. The Time Warner Cable brand was phased out in favor of Spectrum, the brand used by Charter since 2014 to market its services.[25][5][26]

Residential services

As of second quarter 2009, there were 14.6 million basic cable subscribers, 8.8 million Digital cable subscribers, 8.7 million Road Runner residential subscribers, 2.5 million DVR subscribers,[27] and 4.5 million residential Digital Phone subscribers, which makes it the fifth-largest landline phone provider in the United States.[28]

Business services

As of 2013, Time Warner Cable's business division had the second largest business-facing enterprise by revenue (of cable providers who offer business services), with $1.7 billion in revenue as of the third quarter of 2013. Total revenue for 2012 was $1.9 billion.[29]

Naming rights

Current

Arena

Spectrum Center, formerly Time Warner Cable Arena, is located in Charlotte, North Carolina, the home of the NBA's Charlotte Hornets. In April 2008, the then-Bobcats reached a naming rights deal with Time Warner Cable, the Charlotte area's major cable television provider; the arena was named for the cable provider in exchange for the release of the team's television rights, which had been on the TWC co-owned Carolinas Sports Entertainment Television for its first season, which failed to find much cable coverage in the Charlotte market outside of Time Warner systems and went dark after a year, and then News 14 Carolina which was limited to only the North Carolina side of the market, until the arena naming rights deal was made. The team moved to the new Fox Sports South sub-feed Fox Sports Carolinas and SportSouth (now Fox Sports Southeast) with the 2008-09 season, allowing coverage through both the Carolinas.[30] Shortly after being acquired by Charter, the arena was renamed to Spectrum Center.

Former

Fox Cities Stadium

On March 9, 2007, Time Warner Cable, which provides service to the northeastern Wisconsin area, signed a 10-year naming rights deal. The field is home of the Wisconsin Timber Rattlers, a local minor league baseball team of the Midwest League and affiliate of the Milwaukee Brewers, based in Grand Chute, a suburb of Appleton. The team and Time Warner Cable mutually agreed to end the rights deal after the 2013 season, and the venue is now known as Neuroscience Group Field at Fox Cities Stadium, named for a local neurology practice.

Acquisitions

Adelphia

On July 31, 2006, Time Warner Cable and Comcast completed a deal to purchase practically all of Adelphia's assets for $17 billion.[31] Time Warner Cable gained 3.3 million of Adelphia's subscribers, a 29 percent increase, while Comcast gained almost 1.7 million subscribers. Adelphia stockholders received 16% of Time Warner Cable. Time Warner Cable went public effective February 13, 2007, and the company began trading on the New York Stock Exchange on March 1, 2007.[32]

In addition to Adelphia's coverage being divided up, Time Warner Cable and Comcast also agreed to exchange some of their own subscribers in order to consolidate key regions. An example of this is the Los Angeles market, which was mostly covered by Comcast and Adelphia (and some areas of the region already served by TWC), is now under Time Warner Cable. Philadelphia had been split between Time Warner and Comcast, with the majority of cable subscribers belonging to Comcast. Time Warner subscribers in Philadelphia were swapped with Comcast in early 2007. Similarly, the Houston area, which was under Time Warner, was swapped to Comcast, while the Dallas metro area was changed to Time Warner (RR).[33] In the Twin Cities, Minneapolis was Time Warner and Saint Paul was Comcast. That whole market is now Comcast.

NaviSite

Time Warner Cable purchased NaviSite (NAVI), a company providing cloud and hosting services, on February 1, 2011 for $230 million, roughly equating to $5.50 per share.[34]

Insight Communications

On August 13, 2011, Time Warner Cable announced its purchase of Insight Communications for $3 billion acquiring Insight's 760,000 subscribers nationwide. The merger was completed February 29, 2012, and as of June 2013 all of Insight Communications was absorbed into Time Warner Cable.[35]

DukeNet Communications

On October 7, 2013, Time Warner Cable announced that it has agreed to acquire DukeNet Communications LLC for $600 million. DukeNet provides data and high-capacity bandwidth services to wireless carrier, data center, government, and enterprise customers in the Southeast.[36]

Advance/Newhouse and Time Warner (Bright House Networks spin off)

Some of the regional cable system clusters operated by Time Warner Cable are owned by the Time Warner Entertainment – Advance/Newhouse Partnership (TWEAN). In 2002, Advance/Newhouse Communications, unhappy with some of the operating policies of Time Warner Cable in the AOL Time Warner era, forced a restructuring of the TWEAN partnership such that Advance/Newhouse would actively manage and operate a portion of the jointly owned cable systems equal to their percentage of equity. Under this arrangement, Advance/Newhouse enjoys the proceeds of their actively managed systems rather than simply a percentage of the partnership's total earnings. The majority of the affected systems were in the Indianapolis, Tampa and Orlando markets under the Bright House Networks brand.

The value of this deal is that it allows Advance/Newhouse to more directly control their cable investments without having to completely unravel the TWEAN partnership, which does bring some benefits via Time Warner's development and purchasing clout.

The transactions proposed by Charter were approved, TWC and Bright House Networks have been absorbed into Charter.[24]

Venture with Sprint Nextel

In late 2005, TWC and several other cable companies formed a venture with Sprint Nextel. This joint venture enables TWC customers to receive a full suite of products, linking in-home and out-of-home entertainment, information, and communications services. All of this was included in the new "Triple Play on the Go", similar to the Triple Play but an addition of new services through Sprint Nextel.

Controversies

Bandwidth metering

In Beaumont, Texas, during 2008, Time Warner Cable began testing tier-based metered data plans that effectively placed customers into a pricing hierarchy based on the amount of data that they used.[37] In 2009, Time Warner Cable announced that additional cities including Rochester, New York will become additional test sites. In particular in Rochester groups have formed to stop TWC. Several groups including Stop TWC[38] and Stop The Cap[39] are currently working to oppose these efforts. On April 7, 2009, then US Congressman Eric Massa called on Time Warner to eliminate its broadband Internet cap.[40]

Signal intrusion and accidental transmission of pornography

On March 16, 2010, Time Warner Cable's transmission of their Kids on Demand and Kids Pre-School on Demand channels on systems in eastern North Carolina was interrupted by programming from the adult pay television channel Playboy TV for approximately two hours between 6:15 a.m. and 8:15 a.m./EDT, in which a group of nude women talked and posed in a sexually suggestive manner.[41] This accidental display affected Time Warner's digital cable subscribers in four towns in the system's eastern North Carolina cluster, while other areas displayed a black screen. A Time Warner spokesperson said in a statement to Raleigh CBS affiliate WRAL, "It was a technical malfunction that caused the wrong previews to be shown on our kids' on-demand channels. Unfortunately it hit at the worst possible time on the worst possible channels."[42] A Time Warner executive said normal monitoring procedures did not take effect because the glitch affected only a few areas. Customers were told to pay the small fee, and that their next bill would be reduced.[43]

Cable clusters

Time Warner Cable Old
Time Warner Cable logo used until 2010. The "Business Class" division continued to use this logo until the Charter acquisition.

Divisions

Time Warner Cable's divisions, from official website:

West Region

Oceanic TWC
Former logo for "Oceanic Time Warner Cable" division
  • PAC West Region
    • Oceanic Time Warner Cable (Hawaii)
    • Time Warner Cable Desert Cities
    • Time Warner Cable San Diego
    • Time Warner Cable Southern California (SoCal)
  • Midwest Region
    • Time Warner Cable Kansas City
    • Time Warner Cable Nebraska
    • Time Warner Cable Northeast Ohio & Western Pennsylvania (Akron, Canton, Cleveland & Youngstown; Erie County & Sharon, PA)
    • Time Warner Cable Mid-Ohio (Columbus)
    • Time Warner Cable Southwest Ohio (Dayton; Cincinnati; Lexington, KY; Louisville, KY; Terre Haute, IN; Clarksburg, WV)
    • Time Warner Cable Wisconsin (Milwaukee & Green Bay)
  • Texas Region
  • Time Warner Cable National (non-clustered systems)

East Region

Time Warner Cable Spectrum
Time Warner Cable Spectrum logo
  • Northeast Region
    • Time Warner Cable Albany
    • Time Warner Cable Buffalo
    • Time Warner Cable Rochester
    • Time Warner Cable Central New York / Syracuse
    • Time Warner Cable New England
    • Time Warner Cable New York City
  • Carolinas Region
    • Time Warner Cable Charlotte
    • Time Warner Cable Greensboro
    • Time Warner Cable Eastern Carolina
    • Time Warner Cable Raleigh
    • Time Warner Cable South Carolina (Columbia)
    • Time Warner Cable Fayetteville/Sandhills

Former divisions

Sold to Comcast

  • Time Warner Cable Houma
  • Time Warner Cable Houston
  • Time Warner Cable Lake City/Live Oak
  • Time Warner Cable Mid-South (Memphis, TN, AR, and MS)
  • Time Warner Cable Minnesota
  • Time Warner Cable Shreveport
  • Time Warner Cable St. Augustine/Palatka
  • Time Warner Cable Cape Coral/Naples

Divisions that became Bright House Networks

  • Time Warner Cable Central Florida[44]
  • Time Warner Cable Tampa Bay

Rankings

The American Customer Satisfaction Index (ACSI) ranked Time Warner Cable as one of the least liked companies in terms of customer satisfaction in 2011,[45] 2012,[46] 2013,[7][47] and 2014.[48]

See also

References

  1. ^ "Top 25 Multichannel Video Service Customers (2012)". National Cable & Telecommunications Association. Retrieved January 2, 2013.
  2. ^ "Investor Relations Contact Us Archived April 1, 2010, at the Wayback Machine." Time Warner Cable. Retrieved on March 6, 2010.
  3. ^ "Locations". Time Warner Cable. Archived from the original on July 16, 2012. Retrieved July 15, 2012.
  4. ^ Smith, Gerry (June 25, 2015). "Charter Promises Faster, Cheaper Internet to Win Merger Approval". Bloomberg.
  5. ^ a b "So Long Time Warner Cable: Charter to Retire Much-Maligned Brand". Bloomberg. Retrieved May 18, 2016.
  6. ^ "Glenn Britt timeline" (PDF). Archived from the original (PDF) on January 13, 2016.
  7. ^ a b Henry, David; Sherman, Alex (June 11, 2014). "Glenn Britt, Who Raised Time Warner Cable Shares, Dies at 65". Bloomberg. Retrieved September 6, 2014.
  8. ^ "Time Warner Cable Spinoff to Finish Next Month". New York Times. February 27, 2009. Retrieved May 25, 2010.
  9. ^ "Time Warner's $9 Billion Cable Spinoff". CBS News. Associated Press. May 21, 2008. Retrieved May 23, 2008.
  10. ^ "Time Warner Sets Final Distribution Ratio For Cable Spinoff". Dow Jones (via CNN Money). March 20, 2009. Retrieved March 27, 2009.
  11. ^ Lasar, Matthew (June 24, 2009). "Is Comcast and Time Warner's "TV Everywhere" TV for everyone?". Ars Technica. Condé Nast. Retrieved January 2, 2014.
  12. ^ Cheng, Jacqui (December 15, 2009). "Comcast expands online video to all cable+Internet customers". Ars Technica. Condé Nast. Retrieved January 2, 2014.
  13. ^ "Analyst: Charter, Time Warner Cable Merger Looks Probable". Fox Business.com. September 11, 2013. Archived from the original on September 13, 2013. Retrieved September 11, 2013.
  14. ^ Flint, Joe; James, Meg (November 22, 2013). "Charter Communications and Comcast may battle for Time Warner Cable". New York Times. Retrieved November 22, 2013.
  15. ^ Baker, Liana B. (February 13, 2014). "CORRECTED-UPDATE 7-Comcast takeover of Time Warner Cable to reshape U.S. pay TV". Reuters. Retrieved February 13, 2014.
  16. ^ "Netflix Says It Opposes Comcast's Merger Bid". The New York Times. April 21, 2014. Retrieved April 25, 2014.
  17. ^ "More Than 50 Public Interest Groups Speak Out Against the Comcast-Time Warner Cable Merger". Freepress.net. April 8, 2014. Archived from the original on April 15, 2014. Retrieved April 14, 2014.
  18. ^ Julian Hattem (March 24, 2014). "Writers Guild protests Comcast-Time Warner deal". The Hill. Retrieved April 14, 2014.
  19. ^ Ira Teinowitz (April 9, 2014). "Consumer Group Slams Comcast, Time-Warner Deal at New Senate Hearing (Updated)". The Wrap. Retrieved April 14, 2014.
  20. ^ "Comcast/TWC merger may be blocked by Justice Department". Ars Technica. Retrieved May 26, 2015.
  21. ^ "Comcast / Time Warner Cable / Charter Transactions Terminated – Comcast Press Statement". Comcast. Retrieved April 24, 2015.
  22. ^ Sherman, Alex (May 25, 2015). "Charter Near Deal for Time Warner Cable at $195 a Share". Bloomberg News. Retrieved May 25, 2015.
  23. ^ McGrath, Maggie (April 28, 2014). "Comcast Strikes Deal With Charter To Divest Nearly 4 Million Subscribers". Forbes. Retrieved June 9, 2014.
  24. ^ a b Steel, Emily (May 26, 2015). "Charter Communications Agrees to Acquire Time Warner Cable". The New York Times. Retrieved May 26, 2015.
  25. ^ "Charter completes purchase of Time Warner Cable, Bright House". Los Angeles Times. Retrieved May 18, 2016.
  26. ^ "Charter introduces Spectrum brand in Southern California". Los Angeles Times. September 20, 2016. Retrieved September 21, 2016.
  27. ^ "About Us - Time Warner Cable's Company History and News".
  28. ^ Leichtman Research Group, "Research Notes," First Quarter 2012, pg. 6, Time Warner (#5) with 4,544,000 residential phone lines.
  29. ^ "Heavy Reading: Cable Biz Sales to Hit $8.5B | Light Reading".
  30. ^ "Deals widen Bobcats' TV reach". Charlotte.com. April 9, 2008. Archived from the original on April 17, 2008. Retrieved April 16, 2008.
  31. ^ "CNNMoney.com: Time Warner to save on programming costs after Adelphia Deal – Jul, 31. 2006". CNN. July 31, 2006. Retrieved October 8, 2010.
  32. ^ "Time Warner Press Release: Time Warner Cable Becomes a Public Company". Time Warner. Retrieved October 8, 2010.
  33. ^ Ehling, Jeff (August 2, 2006). "Time-Warner Cable leaving Houston". KTRK-TV. American Broadcasting Company. Retrieved October 8, 2010.
  34. ^ "Time Warner Cable buys NaviSite as hosting acquisitions pick up". zdnet.com. February 1, 2011. Retrieved August 21, 2011.
  35. ^ "Lexington, KY local and state news by the Lexington Herald-Leader – Kentucky.com". Retrieved May 27, 2015.
  36. ^ "Time Warner Cable to acquire Regional Fiber Optic Network Company DukeNet Communications". Retrieved October 8, 2013.
  37. ^ Lawson, Stephen (January 18, 2008). "Time Warner to Try Tiered Cable Pricing". IDG News Service. PC World. Retrieved April 11, 2009.
  38. ^ "Stop TWC – More Info Coming Soon! Please Check Back!". Retrieved May 27, 2015.
  39. ^ "Stop the Cap!". Stop the Cap!. Retrieved May 27, 2015.
  40. ^ Massa, Eric. "Congressman Eric Massa calls on Time Warner to eliminate Broadband Internet Cap". Archived from the original on April 9, 2009. Retrieved April 11, 2009.
  41. ^ Pearson, Erica (March 17, 2010). "Time Warner apologizes for accidentally showing Playboy previews on kiddie channels in N.C". Daily News. New York.
  42. ^ Davis, Stacy (March 16, 2010). "Time Warner apologizes for Playboy-kids channel glitch". WRAL.com. Retrieved August 5, 2013.
  43. ^ [1] Archived February 3, 2013, at the Wayback Machine
  44. ^ "Time Warner Cable changes name to Bright House". Orlando Business Journal. American City Business Journals. March 7, 2003.
  45. ^ Lubin, Gus; Vivian Giang (June 29, 2011). "The 19 Most Hated Companies In America". Business Insider. Retrieved August 5, 2013.
  46. ^ Spector, Dina; Gus Lubin; Vivian Giang (June 22, 2012). "The 15 Most Hated Companies In America". Business Insider. Retrieved August 5, 2013.
  47. ^ "Benchmarks by Companies: All Companies". American Customer Satisfaction Index (ACSI).
  48. ^ Fottrell, Quentin (December 31, 2014). "The most unpopular company in America is …". MarketWatch. Retrieved January 25, 2015.
Bright House Networks

Bright House Networks, LLC was an American telecom company. Prior to its purchase by Charter Communications, it was the tenth-largest multichannel video service provider and the 6th largest cable internet provider (based on coverage) in the United States. The company served more than 2.2 million customers.Bright House Networks' primary service offerings included digital television, high-speed internet, home security and automation and voice services.Bright House Networks also owned and operated two 24-hour local news operations; Central Florida News 13 serving the Orlando area, and Bay News 9 serving the Tampa Bay area.

Charter Communications

Charter Communications, Inc. is an American telecommunications and mass media company that offers its services to consumers and businesses under the branding of Spectrum. Providing services to over 26 million customers in 41 states, it is the second-largest cable operator in the United States by subscribers, just behind Comcast, and third largest pay TV operator behind Comcast and AT&T. It is the fifth largest telephone provider based upon residential subscriber line count.

In late 2012, with the naming of longtime Cablevision executive Thomas Rutledge as their CEO, the company relocated its corporate headquarters from St. Louis, Missouri, to Stamford, Connecticut, although many operations still remain in St. Louis. On May 18, 2016, Charter completed its acquisition of Time Warner Cable and its sister company Bright House Networks, making it the third-largest pay television service in the United States. Charter ranked No. 74 in the 2018 Fortune 500 list of the largest United States corporations by total revenue.

Comcast

Comcast Corporation (formerly registered as Comcast Holdings) is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania. It is the second-largest broadcasting and cable television company in the world by revenue and the largest pay-TV company, the largest cable TV company and largest home Internet service provider in the United States, and the nation's third-largest home telephone service provider. Comcast services U.S. residential and commercial customers in 40 states and in the District of Columbia. As the owner of the international media company NBCUniversal since 2011, Comcast is a producer of feature films and television programs intended for theatrical exhibition and over-the-air and cable television broadcast, respectively.

Comcast owns and operates the Xfinity residential cable communications subsidiary, Comcast Business, a commercial services provider, Xfinity Mobile, and MVNO of Verizon, over-the-air national broadcast network channels (NBC and Telemundo), multiple cable-only channels (including MSNBC, CNBC, USA Network, Syfy, NBCSN, and E!, among others), the film studio Universal Pictures, and Universal Parks & Resorts. It also has significant holdings in digital distribution, such as thePlatform, which it acquired in 2006. In February 2014, the company agreed to merge with Time Warner Cable in an equity swap deal worth $45.2 billion, under the terms of the agreement, Comcast was to acquire 100% of Time Warner Cable. However, on April 24, 2015, Comcast terminated the agreement. Comcast and Charter Communications entered into an agreement to conduct exclusive discussions with Sprint Corporation in late June 2017. Since October 2018, it is also the parent company of mass media pan-European company Sky, making it the biggest and leading media company with more than 53 million subscribers over five countries across Europe. Comcast has been criticized for multiple reasons; its customer satisfaction often ranks among the lowest in the cable industry. In addition, Comcast has violated net neutrality practices in the past; and, despite Comcast's commitment to a narrow definition of net neutrality, critics advocate a definition which precludes any distinction between Comcast's private network services and the rest of the Internet. Critics also point out a lack of competition in the vast majority of Comcast's service area; there is limited competition among cable providers. Furthermore, given Comcast's negotiating power as a large ISP, some suspect that Comcast could leverage paid peering agreements to unfairly influence end-user connection speeds. Its ownership of both content production (in NBCUniversal) and content distribution (as an ISP) has raised antitrust concerns. These issues, in addition to others, led to Comcast being dubbed "The Worst Company in America" by The Consumerist in 2010 and 2014.

Insight Communications

Insight Communications was an American multiple system operator (MSO) which was founded in 1985 that served the states of Kentucky, Illinois, Indiana, and Ohio. Until its purchase by Time Warner Cable in 2011, Insight was the ninth largest cable operator in the United States with 760,000 subscribers.

NY1

NY1 (also officially known as Spectrum News NY1 and spoken as New York One) is an American cable news television channel founded by Time Warner Cable, which itself is owned by Charter Communications through its acquisition in May 2016. The channel provides 24-hour news coverage, with a focus on the five boroughs of New York City; its programming primarily features news, traffic and weather, however NY1 also features specialty programs such as Inside City Hall (which is renamed Road to City Hall during New York City mayoral elections).

NY1 is available on Spectrum's New York City system on channel 1 in standard definition and channel 701 in high definition. On Optimum in the New York City area, it is carried on channel 8 (it was previously seen on channel 1, before Optimum moved the channel to its current slot in December 2010), and is transmitted by the provider in letterboxed standard definition (downconverted from the HD feed) until September 29, 2017 when it was upconverted to the HD feed. The channel is available to more than two million cable customers within the five boroughs of New York City, as well as nearby Bergen County in New Jersey and Mount Vernon in Westchester County, New York. As of 2014, NY1 is not currently available on Verizon FiOS.Outside the New York metropolitan area, NY1 is carried on Spectrum systems throughout New York State, and its HD simulcast channel is available on its Orlando and Tampa systems. It is also available on its Raleigh, Charlotte and Greensboro systems in North Carolina on digital channel 215, both in standard and high definition. Outside the New York area, a loop of public service announcements and Spectrum promo ads is played over New York-specific advertising.

Spectrum (cable service)

Spectrum or Charter Spectrum is a trade name of Charter Communications, used to market consumer cable television, internet, telephone, and wireless services provided by the company.

The brand was first introduced in 2014; prior to that, these services were marketed primarily under the Charter name. Following the acquisitions of Time Warner Cable and Bright House Networks by Charter, these operations also assumed the Spectrum brand.

Spectrum Center (arena)

Spectrum Center is an indoor arena located in Uptown Charlotte, North Carolina. It is owned by the city of Charlotte and operated by its main tenant, the NBA's Charlotte Hornets. The arena seats 19,077 for NBA games but can be expanded to 20,200 for college basketball games.

Spectrum News

Spectrum News (formerly Time Warner Cable News) is the brand for a slate of American cable news television channels that are owned by Charter Communications through its acquisition of Time Warner Cable in May 2016. Each of the six regional channels primarily focus on local news, weather and sports coverage in their given areas (most are located in upstate New York), in addition to national and international news stories. With the exception of NY1, none of the six channels are available on other pay television providers in their respective markets, including Verizon FiOS, AT&T U-verse, DirecTV or Dish Network.

Spectrum News Austin

Spectrum News Austin (formerly Time Warner Cable News Austin) is an American cable news television channel that is owned by Charter Communications. The channel provides 24-hour rolling news coverage focused primarily on Central Texas. While its main feed serves the Austin metropolitan area, it also maintains sub-feeds for San Antonio and Waco.

The channel's studios are located at 1708 Colorado Street in Austin, just north of the Texas State Capitol and immediately south of the main campus of the University of Texas. It is available only to Spectrum Cable subscribers within the provider's Central Texas division, which includes Austin, San Marcos, Round Rock, Temple, Killeen and Waco.

Spectrum News Capital Region

Spectrum News Capital Region (formerly Time Warner Cable News Capital Region) is an American cable news television channel that is owned by Charter Communications, as an affiliate of its Spectrum News slate of regional news channels. The channel provides 24-hour rolling news coverage focused primarily on the Capital District of eastern New York. The channel is headquartered in Albany, New York, and maintains a subfeed serving the Hudson Valley region. Spectrum News Capital Region is carried on channel 9 throughout most of the region, although its channel slot varies in the towns of Queensbury and Canajoharie, and in Berkshire County, Massachusetts.

As with the rest of its upstate sister news channels in upstate New York, Spectrum News Capital Region shares news content with New York City-based NY1, Charter's flagship regional cable news channel (which the provider carries on the digital tiers of its Upstate New York systems).

Spectrum News Central New York

Spectrum News Central New York (formerly Time Warner Cable News Central New York) is an American cable news television channel that is owned by Charter Communications, as an affiliate of its Spectrum News slate of regional news channels. The channel provides 24-hour rolling news coverage focused primarily on central portions of upstate New York. The channel is based in downtown Syracuse, New York out of the former New York Central Railroad Passenger and Freight Station building along Interstate 690.

Spectrum News Central New York maintains separate sub-feeds for the Southern Tier and the North Country regions (including the western and northern Adirondack region); it also handles production of Weather on the 1s content for its four sister channels across upstate New York (Spectrum News Rochester, Spectrum News Capital Region, Spectrum News Buffalo. and Spectrum News Hudson Valley).

As with other Spectrum News channels, it is not available on satellite, nor is it available in portions of Cayuga County where Zito Media (successor to Adelphia Communications) controls the cable franchise and Charter Spectrum is not offered.

Spectrum Sports

Spectrum Sports (abbreviated as SPECTSN), also known under the corporate names Spectrum Networks, or Charter Sports Regional Networks, is the collective name for a group of regional sports networks in the United States that are primarily owned and operated by Charter Communications through its acquisition of Time Warner Cable in May 2016. Charter also operates two other channels under the alternative name Spectrum SportsNet. The channels previously were branded as either Time Warner Cable Sports Channel or Time Warner Cable SportsNet.

Each of the networks carry regional broadcasts of sporting events from various professional, collegiate and high school sports teams (with broadcasts typically exclusive to each individual network, although some are shown on more than one SS network within a particular team's designated market area), along with regional and national sports discussion, documentary and analysis programs.

Depending on their individual team rights, some SS outlets maintain overflow feeds available via digital cable channels in their home markets, which may provide alternate programming when not used to carry game broadcasts that the main feed cannot carry due to scheduling conflicts. SS's business operations are based in New York City, New York and Los Angeles, California.

Spectrum SportsNet (Los Angeles)

Spectrum SportsNet, formerly Time Warner Cable SportsNet (abbreviated as TWC SportsNet), is an American regional sports cable and satellite television network that is owned by Charter Communications through its acquisition of Time Warner Cable in May 2016, with the Los Angeles Lakers maintaining editorial control over the content, including team-assigned reporters and anchors, as well as team-related programming. The network is based near the Lakers' team headquarters in the Los Angeles suburb of El Segundo, California.

Spectrum SportsNet launched at 7:00 p.m. Pacific Time on October 1, 2012. Spectrum SportsNet serves the Los Angeles and San Diego metropolitan areas, the Coachella Valley, the Central Coast of California, Las Vegas, and Hawaii.

Lakers game broadcasts serve as the centerpiece for the network. Spectrum SportsNet has been the exclusive home of all Lakers games that are not televised nationally since the 2012–13 NBA season. Other sports events aired on the network include Los Angeles Galaxy soccer and Los Angeles Sparks basketball games.

Spectrum Deportes (formerly Time Warner Cable Deportes, abbreviated as TWC Deportes), which was the first Spanish language Regional Sports Network in the U.S. at launch, was shut down on August 15, 2018 citing a lack of viewership.Game broadcasts are carried in high definition in English. A Spanish language audio track is provided for all Lakers and Galaxy games via the second audio program function available on most television sets and cable receiver boxes. A Korean language audio track has been provided via the second audio program from 2012 to 2018; as a result, Spectrum SportsNet was the first English-language television network to offer Asian-language play-by-play audio of sporting events.

Spectrum SportsNet LA

Spectrum SportsNet LA and Spectrum Deportes LA (otherwise known as simply SportsNet LA and Deportes LA and originally known as Time Warner Cable SportsNet LA) is an American regional sports network jointly owned by the Los Angeles Dodgers Major League Baseball team and Charter Communications through its acquisition of Time Warner Cable in May 2016. The channel's programming is devoted completely to the Dodgers, and includes coverage of all Dodgers games not being exclusively televised by MLB's national television partners, along with news, interview, and documentary programming focusing on the team.

The channel, which launched on February 25, 2014, was the result of a 25-year deal with Time Warner Cable reached in January 2013, valued at $8.35 billion, succeeding Fox Sports West as the regional rights holder for the team. The channel is one of three regional sports networks owned by Charter Communications serving the Los Angeles region.

Charter's carriage of SportsNet LA reaches less than half the Southern California market. Other distributors, including DirecTV, have not made carriage deals. Disputes in negotiations have included the cost of the channel and the requirement that SportsNet LA be carried with other mainstream premium channels rather than in a separate sports tier or on an "a la carte" basis.

Spectrum Sports (Kansas City)

Spectrum Sports is an American regional sports cable and satellite television network that is owned by Charter Communications. The channel mainly serves the Kansas City metropolitan area; Lawrence, Kansas; and the state of Nebraska. In addition to being carried on Charter Spectrum systems in the Kansas City area, it is currently available on cable providers such as Comcast and MIDCO in metropolitan Kansas City, Lawrence, and areas of Nebraska. As of March 31, 2011, it was available in approximately 500,000 households.

Spectrum Sports (New York)

Spectrum Sports was a network of regional sports cable television stations serving much of the upstate New York area. The stations, which were owned and operated by Charter Communications through its acquisition of Time Warner Cable in May 2016, were available in Rochester, Binghamton, Syracuse and Buffalo. The network broadcast a variety of local college and minor league sports games and was the de facto successor to the Buffalo-based Empire Sports Network. Unlike most regional sports networks, Spectrum Sports was never available on satellite television, nor was it available in areas of upstate that are served by companies other than Charter Spectrum/Time Warner Cable (such as Atlantic Broadband in Cattaraugus County or Zito Media in Cayuga County).

Spectrum Sports (Ohio)

Spectrum Sports is a defunct regional sports network serving Ohio and parts of northern Kentucky, southern Michigan and western Pennsylvania operated by Charter Communications through its acquisition of Time Warner Cable in May 2016. Broadcasting on Channel 311 and 1311 exclusively on Time Warner Cable systems.

Spectrum Sports (Texas)

Spectrum Sports was a regional sports network serving Texas and owned by Charter Communications through its acquisition of Time Warner Cable in May 2016. It ceased operations in June 2017, with some of its remaining programs migrating to Spectrum News Austin.

Spectrum Sports (Wisconsin)

Spectrum Sports is a former regional sports network owned by Charter Communications through its acquisition of Time Warner Cable, including its Milwaukee and Eastern Wisconsin cable franchises, in May 2016. Broadcasting on Channel 32 exclusively on Charter Spectrum systems in the Milwaukee and Green Bay/Fox Cities areas, the channel launched in February 2007. This is not to be confused with WACY, Green Bay's actual broadcast Channel 32, which airs on Spectrum channel 83 on its northeastern Wisconsin systems.

The channel featured a mix of local sports roundtable discussion shows, UW-Milwaukee Panthers sporting events, programs featuring the former sports directors of several local television stations and newspapers, coaches' shows, high school sports, and other minor professional sports within the Milwaukee and Green Bay franchise areas of Spectrum. Until 2013 the network also aired Marquette Golden Eagles sports, including men's college basketball games from ESPN Plus, rebroadcasts of ESPN Marquette games, other Marquette sports, and archived Marquette sports programming; this was discontinued that year due to the new Big East Conference contract with Fox Sports 1 which will see some games sub-licensed to Fox Sports Wisconsin locally, and the athletic department considering taking their coach's shows online-only or discontinuing them altogether. The Horizon League also moved to a mix of airing their games through ESPN+ and Stadium, leaving the network without much college game programming.

On May 18, 2016, Charter completed its merger with Time Warner Cable, after an earlier attempt by Comcast to merge with Time Warner had failed the year before, placing the network and Time Warner Cable's Milwaukee operations under the control of Charter. As a result, it and the other ex-TWC RSNs rebranded under the umbrella of Spectrum Sports.

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