Joleen MaryAnn "Jo" Bennett (Kathy Bates) is the CEO of Sabre, the company that buys Dunder Mifflin in season 6. In season 8 she gives up the CEO position but remains chairman of the board. She is a forthright and stubborn Southern woman who has authored an autobiography titled Take A Good Look. She owns two harlequin Great Danes and a white Cadillac Escalade Hybrid; she is also a breast cancer survivor, a licensed pilot and a friend of Nancy Pelosi.
Jo first appears in a video chat in "Sabre" and in person in "The Manager and the Salesman", when she visits the Scranton office for the first time. On her last day in Scranton in "St. Patrick's Day", Darryl impresses her with an idea for improving shipping and she rewards him by giving him Jim's old office. That evening, when she's still working while the rest of the staff is desperate to leave and enjoy the holiday, she shows her respect for Michael after he tells her he's allowing his employees to leave. In "Whistleblower", the season finale, Jo comes to Scranton determined to find out who leaked information to the press about Sabre's printers catching on fire. She eventually zeroes in on Michael, who refuses to speak and brings him to her private airplane to get him to confess, but in reality, Jo is able to sense that Michael is going through a rough patch and the two have a heart-to-heart conversation. During the conversation, Michael volunteers to accept public responsibility for the scandal and speaks to the press. Jo thanks Michael and says that if there's anything he needs, she'll be happy to help, prompting Michael to joke about bringing Holly back to Scranton, to which Jo says "Let me see what I can do" (and Holly does return temporarily in season 7).
In season 7, following the departure of Michael and his replacement Deangelo Vickers, Jo makes Dwight the interim regional manager in "Dwight K. Schrute, (Acting) Manager", but replaces him with Creed (Scranton's most senior employee) after Dwight accidentally fires a gun in the office. She appears in "Search Committee" and reveals that she is old friends with one of the applicants for the manager job, Nellie Bertram. When Jo finds out about Gabe's current personal issues concerning Erin and Andy, she decides to transfer him back to the Florida headquarters. She also tells the committee to grant Dwight an interview, saying she likes "a little bit of crazy."
In the eighth-season premiere, "The List", Jim recounts to the camera crew how Robert California was hired as branch manager over the summer, but immediately quit, drove all the way to Sabre headquarters in Florida, and then convinced Jo to give him her position as the company's CEO (in reality, Bates left The Office due to her commitment to Harry's Law). However, Jo remains as chairman of the board, and Robert still refers to Jo as his boss. Later in season 8, Nellie Bertram re-appears, having been hired (off-screen) by Jo as Sabre's President of Special Projects. At the end of season 8, it is announced that Jo Bennett has sold Dunder Mifflin to David Wallace. Jo further plans to liquidate all of Sabre's assets, thereby effectively permanently dissolving the company.
Cathy Simms (Lindsey Broad) is the young and attractive temporary office worker who was filling in for Pam while she was on her maternity leave. It is later revealed her ethics are questionable. She remained employed at the company for a short period of time after Pam returned.
During her time at the office, Cathy maintained a fairly inconspicuous presence, and while the members of the staff who bothered to pay her any heed often maligned or trifled her (Dwight in particular), she was able to find common ground with Jim, with whom she developed a rapport. However, in "Pool Party", there are subtle implications to suggest that her feelings towards him are more than platonic. Her infatuation with him is ultimately confirmed at the end of "Special Project", when, after being selected to travel for a three-week business trip to Florida with Jim and four others, she privately informs a friend, via her cell phone, of her intentions to seduce Jim, despite his marriage and children. In a deleted scene from the same episode, she also worries about losing her job, now that Pam has returned, and implies that, in the future, she might be desperate enough to consider marrying a man she knows, named Doug, just for the financial stability he could provide.
In "After Hours", Cathy puts her plan to seduce Jim into action. She shows up at his hotel room, in rather skimpy leisure wear, claiming that the hotel maintenance crew is working in her room. While Jim initially agrees to her request to stay with him for a while, he becomes increasingly uncomfortable with her presence, especially after she uses his shower and reappears in a short robe. After she shows off her legs to him, Jim finally tells her that he is happily married and not interested in her. In response, Cathy feigns shock and tells him that she had no romantic intentions whatsoever. Embarrassed for apparently having misread the situation, he apologizes and agrees to relax. However, when he returns from the bathroom, and finds her lying under his covers with the robe on the floor, he firmly demands that she leave, despite her protests. Dwight then bursts in with chemicals to spray for bed bugs, and Jim tells him a bug is following Cathy. Dwight proceeds to chase her from the room, while Jim enjoys her distress.
In a deleted scene from the next episode, she is upset that Jim is now acting awkwardly around her, though a talking-head interview shows that she is still under the delusion that she has a chance at a romantic relationship with him. In a subsequent interview with the object of her affection, Jim tells the camera crew that he thinks she is "crazy". However, in "Last Day in Florida", it appears that she may no longer care for Jim, as she laughs along with Dwight when Dwight repeatedly insults him (although, it is also possible that she was only doing this because Dwight was Vice President to Nellie Bertram at the time). She is not shown returning from Florida with her co-workers, and in the next episode, her desk appears to be cleaned out. On March 19, 2012, Broad confirmed that Cathy would not be returning, stating, via a Twitter message, that "Cathy has finished [temping] at Dunder Mifflin".
Devon White (Devon Abner) is an office worker in Supplier Relations. He was an office employee who sat across from Creed (who was directly responsible for getting Devon fired, to save his own job). Devon (dressed as a hobo) was reluctantly laid off by Michael on "Halloween", and took it badly, smashing a pumpkin on Michael's car in retaliation. The episode marks his only dialogue in front of the camera. When Michael later receives a $3,000 Christmas bonus because Dunder Mifflin saved money through downsizing, he considers calling Devon to thank him, saying "some good came of it."
Devon was also warned by Dwight in "The Dundies" to keep his speech short. A deleted scene from "Diversity Day" shows Devon with a "West Nile" sign on his forehead, as he escapes the seminar for a smoke. A deleted scene from "Valentine's Day" shows Michael walking down the street in New York City, when a seemingly homeless pedestrian seems to recognize him and then chases him down the street. In the following scene, Michael reveals that it was Devon chasing him, and cluelessly reflects that it was nice to see Devon again and get closure on their whole story. In the series finale, it's revealed that Devon has been rehired by Dwight because Dwight always thought he was a good worker, ironically to replace Creed.
Danny Cordray (Timothy Olyphant) is a traveling salesman of Dunder Mifflin and former rival salesman of the company. He is introduced in "The Sting", where, after stealing a potential client, Michael, Dwight and Jim set up an in-building sting to copy his skills as a salesman, but Danny eventually discovers the operation. While he is initially angry with them, he decides to accept Michael's job offer. In "Costume Contest", he impresses his fellow employees by inviting them all to a Halloween party at Public School, the bar he owns. When Jim discovers that Danny briefly dated Pam, while he was in Stamford, Jim pesters Danny to reveal why he did not call her back, and he eventually admits that he found Pam "kind of dorky", something which bothers Jim more than it does Pam. In "Michael's Last Dundies", he wins the "Hottest in The Office" Dundie, defeating reigning champ Ryan, and appeared in a deleted scene, accepting his award from pre-recorded footage.
A.J. (Rob Huebel) is an affable salesman at the Nashua branch who becomes Holly's boyfriend after she's transferred there from Scranton and breaks off her relationship with Michael. Michael meets him on his Lecture Circuit and becomes devastated when he learns Holly is dating him. Michael awkwardly calls out A.J. during his presentation about Holly, but A.J. doesn't react. He is seen again at the Company Picnic along with Holly, whom he is still dating. A.J. tells Michael they've started designing a house for themselves. Michael makes a number of joking insults at A.J., who doesn't respond to them. After Michael and Holly's disastrous presentation, coupled with the obvious affection the two still have for each other, Michael maturely lets Holly leave with A.J. as he is not going to force anything to happen between them. After Holly is temporarily transferred back to Scranton in season seven, she reveals to other women in the office that she and A.J. are going through problems and that she is upset that he has not proposed to her yet. When A.J. surprises Holly at the office Christmas party in "Classy Christmas", their relationship seems solid, but soon afterward she tells A.J. she wants to take a break between them, ends their relationship, and begins dating Michael again.
Karen Filippelli (Rashida Jones) was a sales representative at the Scranton, Pennsylvania, branch of the Dunder Mifflin paper and office-supply company. She originally worked at the company's branch in Stamford, Connecticut, but transferred to the Scranton branch after her boss, Josh Porter, left (in order to take an upper-management job at Staples) and the branch shut down to merge with the Scranton branch. During her time in Stamford, she became romantically interested in Jim, and upon their arrival to the Scranton branch following Stamford's closing, they began dating. Shortly after, however, Jim's recurring affections for Pam led to their breakup, and Karen's immediate departure from Scranton. She is now the Regional Manager of the Utica branch of Dunder Mifflin. Karen's ethnicity is deliberately made ambiguous and turned into a sort of running joke. The Italian ancestry implied by her last name is confirmed in "The Merger," but prior to that, in the same episode, Dwight suggests that she may be Filipino. Michael then states that she's very exotic looking and asks if her father was a GI. In addition, she has spoken a little French ("Grief Counseling") and a Chinese dialect (deleted scene from "Gay Witch Hunt"). In her free time, Karen enjoys playing first-person shooter PC games. Her Call of Duty screen name is "KarenTheJimSlayer." She prefers wearing pantsuits at the office rather than skirts. Like Jan Levinson, Karen is portrayed as an ambitious career woman – having gunned for a corporate vice president position and now serving as the regional manager of the Utica branch – though considerably more personable than Jan. Along with Pam Beesly, Karen is often objectified by several men in the Scranton Branch. When Karen takes over as Regional Manager of the Utica branch, she becomes an "enemy" to Michael (stating that the job is much easier "when your boss isn't an idiot") and to Dwight as she wants to out-do them. It is revealed in Season 5 that Karen is pregnant and married to a dermatologist named Dan, and both Karen and Pam have a cordial conversation that ends with them wishing each other well and feeling that the understandable tension between them is now gone. In Season 7, Karen makes a cameo in Michael's movie, as a Bachelorette.
Rolando (Adam Jamal Craig) is the effeminate, pompous, African-American receptionist at the Dunder Mifflin, Utica branch. He first appears in "Branch Wars", and reappears in "Lecture Circuit", in which he greets Michael and Pam when they arrive at the Utica branch, and also scoffs at Michael's suggestion that the two receptionists go on a "friend date".
Stephanie (Laurel Coppock) is a friendly receptionist at Sabre Headquarters, who appears in the eighth-season episode, "Trivia". Upon meeting Dwight, she develops somewhat of a reverence toward him, commenting to him that she is glad he is "On [Sabre's] team". Her deference for him appears to be so strong that, when Dwight physically apprehends Gabe, because he mockingly rejected Dwight's pitch, Stephanie ignores Gabe's cries for help, allowing Dwight to continue harassing him, uninterrupted.
Ben Nugent (voiced by writer Lester Lewis) is the top salesman at the Utica branch, whom Michael calls and unsuccessfully attempts to poach, in the episode "Branch Wars". The character's name was based on a real-life writer who was dating Mindy Kaling when the episode was produced.
Lonnis "Lonny" Collins (Patrice O'Neal) is a dock worker. Lonny joins his friend Darryl in open displays of irritation by and intimidation toward Michael. He became a vocal supporter of Darryl in trying to establish a union, citing the low pay they receive in comparison to the office employees. He is best known for yelling at Michael after Michael trashed the entire warehouse. He also insulted Michael in front of the staff during Darryl's safety training seminar, after Michael frequently interrupted the presentation with his obnoxiousness, and made fun of Michael anew during the office staff's own workplace safety lecture. Kelly insults him, referring to him as "Sea Monster" because he is overweight.
Madge Madsen (Karly Rothenberg) is a dock worker. Madge is a female warehouse employee who played against the office team during the "Basketball" game (which led to Michael's crude reference to her as "the East German gal"). When Michael led the male office workers into the warehouse for some "guy time," Madge excused herself from the proceedings. Initially Michael did not understand why she was leaving, indicating that he had not realized that she was a woman. Michael mistook her name by calling her "Pudge" and later "Padge", not knowing her real name. Michael and Dwight stole her uniform when heading out to prank the Utica branch during "Branch Wars", and Jim ended up wearing it during the whole fiasco. Madge makes a brief appearance in "Heavy Competition" when Dwight mistakes her for Michael as she walked by him. In "Secret Santa It is revealed that the warehouse employees refer to her as "Garfield" for her affection for lasagna. In "Costume Contest", after the warehouse workers are allowed to make sales, it is said that Madge had made her first sale. When she and the rest of the warehouse employees win nearly a million dollars in a winning lottery ticket during "Lotto", Madge quits her job on the spot.
Calvin (Calvin Tenner) is a dock worker. He first appears in "Sexual Harassment", where he watches a sexual harassment video sent from corporate, and reappears in "Boys and Girls", when Michael holds a seminar in the Warehouse for all the male staff members. In "Grief Counseling", after Michael holds a funeral for a deceased bird (which, in truth, represents his grief for the recent passing of his former boss, Ed Truck), and the bird's makeshift "coffin" is let afire, Dwight orders Calvin and Phillip to clean up the burned ashes. In the fourth-season premiere, he participates in Michael's Fun Run for Rabies, and appears to have been the second person to cross the finish line. In "Weight Loss, Andy Bernard spits on his shoe before a weigh-in. In "Secret Santa", he attends the office Christmas party, and in "St. Patrick's Day", he tells Darryl to go back to his office in the Warehouse. In "The Cover Up", he is seen talking to Darryl in his office, where Darryl tells him "Look, I'm not down there anymore, so if the guys start making fun of you, you gotta' start standing up for yourself". In "Lotto", he quit his job, along with the rest of the Warehouse crew, when they win the lottery. He also moons the Scranton branch employees when the Warehouse staff runs wild in the office after receiving the news of their winnings. Both he and Hide invest their winnings in an energy drink for Asian homosexuals, which ultimately loses all their money, resulting in the two begging Darryl for their jobs back in "Free Family Portrait Studio". He later appears in "Lice" with his nametag now saying Glenn.
In his early appearances, the character's nametag read Lester, although this was changed in later episodes.
Jerry DiCanio (Matt DeCaro) is an older dock worker. In the episode "Basketball", Michael, knowing that his team is winning, claims that Jerry's inadvertent elbow hit to Michael's face is an intentional foul. Michael then declares that their "friendly" game has led to violence, and abruptly ends the game, declaring his team the winner. Nearly a decade later, in the ninth-season episode "Work Bus", it is mentioned that Jerry has died.
Phillip (Phillip Pickard) is another older dock worker. He first appears in "Basketball", and is later seen in "The Alliance". He is present when Michael holds a seminar in the Warehouse for all the male staff members, in "Boys and Girls", and is also present at the Warehouse during "Casino Night". In "Grief Counseling", after Michael holds a funeral for a deceased bird, and the bird's makeshift "coffin" is let afire, Dwight orders Philip and Calvin to clean up the burned ashes. He later appears in a deleted scene in "The Merger", is also present at Bob Vance's bachelor party in the Warehouse in the episode "Ben Franklin", and also attends the inventory party in "Back from Vacation". Phillip is last seen in "Safety Training", attending the Warehouse and office safety seminars.
Michael (Lamont Ferrell) is a dock worker who once gave Michael Scott a ride home, getting stuck for an hour in traffic, only to find that Michael had forgotten his name the following week in "Stress Relief".
Matt (Sam Daly) works at the Dunder Mifflin warehouse. It is presumed that he started work there shortly before December 2009. It is revealed in "Secret Santa" that Oscar secretly has a crush on him, and that Matt is also gay. Pam spends the whole Christmas party trying to get Oscar and Matt to bond. In the episode "Happy Hour", Oscar invites the warehouse crew and the office to drinks in an effort to hang out with Matt. The only real interaction between the two is when Matt invites Oscar to play basketball with him which Oscar gladly accepts despite the fact that he is terrible at basketball, confirming Darryl's accurate impression that Matt has nothing in common with Oscar. After that point, Matt does not appear in the show anymore.
Hidetoshi "Hide/Heeday" Hasagawa (Hidetoshi Imura) is a Japanese dock worker. He is first seen in the first-season episode "Basketball", but is introduced to the camera crew, by Darryl, in the sixth-season episode "Happy Hour". According to Hide, he was a former heart surgeon from Japan, and claims he that he was "the best", due to his steady hands. He states that, one day, a Yakuza boss needed a new heart, and that he performed surgery on him, but the Yakuza boss died during the operation. On the run from the Yakuza, he hid in a fishing boat, when he came to America, where Darryl hired him and "save[d his] life". However, Hide later claims that his big secret is that he killed the Yakuza boss on purpose. In "Body Language", with Dwight's help, he applies for Sabre's minority executive training program, although unsuccessfully. Hide is one of the warehouse employees who becomes part of a near million-dollar winning lottery ticket in "Lotto", and along with the rest of the warehouse, quits his job on the spot. A melancholy Darryl has to hire new warehouse staff and starts making jealous remarks about how the former warehouse staff are planning to invest their winnings, singling out Hide's venture of using his money to make a drink for Asian homosexuals. In "Free Family Portrait Studio", it is revealed that he and Calvin lost their winnings investing in the energy drink, prompting the two to beg Darryl for their jobs back. Hide then appears again in the season 9 episode "The Target". He watches Pam as she attempts to start painting her mural, he becomes very impatient, and later ridicules her painting ability.
Former warehouse worker that left prior to the start of the series. It is revealed in Branch Closing that he agreed to sleep with Meredith on the last day of work.
Val (Ameenah Kaplan) is a new Warehouse worker, first appearing as an applicant in the episode "Lotto". In "Doomsday", both Gabe and Darryl develop attractions to her; when Gabe asks her out, she politely declines and tells him that she does not date co-workers, causing Darryl to decide not to pursue her as more than a friend. In "Pam's Replacement", she compliments Andy, Darryl and Kevin's band, and later helps them realize that Robert California and his friends have ousted them out of their original band. In "Christmas Wishes", Darryl invites her to the office Christmas Party. However, she arrives formally dressed, having misunderstood Darryl's statement about the dress code. While she is embarrassed, Darryl convinces her to stay by dressing in a tuxedo. In "Special Project", she knits Darryl a hat for a Valentine's Day gift. Darryl believes this to be a sign of affection, but later discovers that she knitted a hat for everyone in the warehouse. Later in the episode, Val lies to Darryl and tries to convince him that her mother got her a vase of flowers, but Darryl earlier had discovered that it was her boyfriend that sent them. This then convinces Darryl that the hat is a "beanie of love". In "After Hours", Brandon, Val's boyfriend, arrives at the Scranton branch, and accuses Darryl of having an affair with his girlfriend, after having read Darryl's text messages to her. After reading his text messages aloud, everyone agrees that his text messages are suggestive of Darryl wanting to be with Val, but both of them brush it off as being ridiculous. When they are alone, however, Darryl tells Val that a potential relationship is not ridiculous, leaving her shocked. In the eighth-season finale, "Free Family Portrait Studio", Darryl declares to Val and Brandon that he is officially pursuing her. While Brandon insults Darryl for this, Val looks impressed by Darryl's bravado. Later, when Darryl is having his portrait taken with his daughter, Jada, he invites Val to be in the picture. She joins them, and affectionately grabs Darryl's hand. Their relationship is continuing in Season 9, with Val accompanying Darryl to the early-morning weekday wedding of his former co-worker Roy.
Nate N. Nickerson (Mark Proksch) is a dimwitted, but well-meaning, warehouse worker, who used to be Dwight's handyman. He is introduced in the opening to the season 7 episode "Sex Ed", when Dwight hires him from a group of undocumented immigrants day laborers and has him remove a hornet's nest from the Dunder Mifflin parking lot (which he attempts to do using a blowtorch and then a baseball bat, leading to him getting severely stung). Nate responds to Dwight in very broken Spanish when the two first meet, though later on he seems to have become more fluent when he translates for Dwight in "Jury Duty". In "WUPHF.com", he helps Dwight run the Hay Place attraction in the parking lot. In "China", he helps Dwight turn the office toilet paper to half-ply as a cost-cutting measure, and goes with him to check out the "new building" that Pam claims to have found. In the opening of "Classy Christmas", he takes the staff Christmas photo. Nate re-appears in the season 8 episode "Lotto", where he applies for a warehouse position with Dunder Mifflin after the rest of the warehouse staff quits. It is revealed in this episode that he has a hearing problem. He is seen working in the warehouse in "Doomsday". He also appears in several episodes in season 9, including the series finale.
Gideon (Michael Daniel Cassady) is a part-time dock worker. He first appears in "Lotto", as an applicant for a position in the Warehouse, which he was eventually hired for, and reappears in the episode "Doomsday". As mentioned in his debut episode, he has a PhD, and is studying North America's diminishing blue collar workforce. Aside from his job at the Warehouse, he also works as a teacher.
Bruce (Mike Winfield) is highly flamboyant dock worker. He first appears in "Lotto" as an applicant for a position in the warehouse, which he was eventually hired for, and reappears in "Doomsday", where he unsettles Gabe with an extremely enthusiastic greeting.
Former Dunder Mifflin employees
Holly Flax (Amy Ryan) was a Human Resources Representative for Dunder Mifflin, originally employed at the Nashua branch but in mid-2008 transfers to the Scranton branch for a few months to replace Toby Flenderson, where she finds herself sparking up a friendship and eventual relationship with Regional Manager Michael Scott, who shares a similar personality. After CFO David Wallace finds out about their relationship, he transfers her back to her original branch and ultimately this leads to her and Michael breaking up due to long distance. She later begins dating a salesman at her office named A.J., and they move in together. When Toby takes another leave of absence, Holly is transferred back to the Scranton branch as a temporary fill-in. She breaks up with A.J. in a matter of weeks and begins dating Michael again shortly after that. When she realizes her parents are aging in need of assistance (and also that her time at the Scranton branch is running thin) she decides to leave the company, with Michael following closely after her.
Jan Levinson (Melora Hardin) was vice president of Dunder Mifflin. She had a long relationship with Michael, which started as a one-night stand, developed into a full relationship, and ends in season four after a fight (Dinner Party). She was fired from Dunder Mifflin in the season 3 finale "The Job".
Todd Packer (David Koechner) is the boorish, alcoholic and sexually promiscuous Outside Sales Representative, who tells obscene, disrespectful jokes, which tend to offend everyone except Michael. In the season 7 episode "Todd Packer", he applies for a desk job at the Scranton branch, much to the consternation of the staff save Michael. Jim and Dwight scheme to get rid of him by pretending that Sabre is offering a job in Tallahassee, Florida, which he accepts. When Michael learns of the deception, he plans to tell Packer, but when Packer insults Holly he changes his mind, finally coming to share the others' view that Packer is "an ass". In the season 8 episode "Tallahassee", it is revealed that Packer actually got a position at Sabre's Tallahassee office, where he is being employed as part of Nellie Bertram's special project team. However, he was fired shortly after when Jim managed to stall Dwight from presenting the Sabre store project to the board, prompting Packer to volunteer for the VP position, receiving the termination that was destined for Dwight. He made a return appearance in Season 9 in order to pretend to be making amends for his terrible behavior by handing out gourmet cupcakes to his former co-workers, when he had really laced the goodies with a wide variety of noxious substances and was pleased he'd be causing the people who fired him some serious discomfort.
Charles Miner (Idris Elba) appears in the fifth season, as the Vice President of Northeast Sales for Dunder Mifflin, having taken over the position vacated by Ryan and Jan. Before coming to Dunder Mifflin, he was previously employed by Saticoy Steel, and came from an accounting background. He is introduced in the episode "New Boss", where his no-nonsense management skills clash with Michael's laid-back demeanor, and upon meeting Jim, immediately develops a dislike towards him. His no-nonsense attitude causes both Angela and Kelly to develop an immediate attraction to him, later stating that "(he) was aware of the effect he had on women" and wasn't interested in pursuing either of them. Charles soon causes Michael to quit after Charles cancels a party celebrating Michael's 15th anniversary with the company. In "Broke", fretful over Michael's new company poaching several clients, Charles meets with David Wallace at the branch, and shamelessly sucks up to David, which Jim notices. Charles vocalizes his disdain when David asks that Jim be present at a meeting, as he thinks of Jim as "a disappointment", but soon finds out, under embarrassing circumstances with Dwight, that Jim is smarter and much more professional than he believed him to be. This soon prompts Charles to immediately turn to Jim over Dwight during negotiations with Michael. When Charles tries kissing up to Wallace again, Jim publicly corrects him in front of his boss, leaving him speechless. When Michael is later re-hired in the episode, he demands that Charles be fired, but David refuses, stating that Charles is "valuable". Charles does, however, leave Scranton and return to corporate headquarters. Upon his departure, he tries to say his parting words, but Michael cuts him off, mirroring Charles's earlier treatment of him. Charles reappears in "Company Picnic", where he is again condescending to Jim and heavily competitive in the volleyball game against the Scranton branch. However, it is also confirmed that Charles no longer has any authority over the Scranton office.
In "The Banker", Pam states that Michael is now the highest ranking employee in what remains of Dunder Mifflin. While this strongly implied that Charles has lost his job, this is not confirmed until "Viewing Party", when Michael names Charles as one of the many bosses he has outlasted.
Deangelo Jeremitrius Vickers (Will Ferrell) was Michael's replacement as Branch Manager during the end of season seven, since Michael was moving to Colorado with his fiancée, Holly. His character debuted in a story arc that lasted four episodes, with the first three episodes being Steve Carell's final three shows as a main cast member and then the first post-Michael Scott episode, "The Inner Circle". In the character's appearances, he is shown to be largely incompetent at filling Michael's position, as he has proven himself to be a biased manager, a terrible salesman, and a poor host of the annual Dundies award show.
In "Goodbye, Michael", he reveals to Andy that he was not hired for his business experience, but because he helped prevent the theft of one of CEO Jo Bennett's dogs.
Despite his affinity for the American Southwest, Deangelo is originally from Maine. Similarly to Toby, when he was a child, his mother divorced his father, and he was forced to choose between them. He has four children himself, including at least one boy, whom he seems to resent for an unknown reason. Deangelo was once morbidly obese, until he made a pact with himself to get into shape and lost 203 pounds (according to Michael in "Michael's Last Dundies"; however, this conflicts with the NBC biography, which says Deangelo lost 176 lbs). Throughout "Goodbye, Michael", Deangelo starts to show signs of a nervous breakdown due to his desire to start eating junk food again. He later starts breaking down in front of the entire staff, during a farewell party for Michael, by sticking his hands into Michael's goodbye cake, and angrily yelling at it.
In his final episode, "The Inner Circle", after bragging about his ability to dunk a basketball, Jim calls him out on the matter, which leads to an accident requiring Deangelo's hospitalization and departure from Dunder Mifflin. At the end of the episode, it is implied that he has sustained brain damage, and is said in the subsequent episode to be in a coma. In "Lotto", he is referred to as being brain dead, but technically still alive.
Ferrell has previously appeared in several films with Carell, and with numerous other Office cast members, including Anchorman: The Legend of Ron Burgundy with Carell and David Koechner.
Joshua "Josh" Porter (Charles Esten) is the former Stamford Regional Manager. The character is first mentioned in the "Pilot", and he makes his debut in "Valentine's Day". During his time as the Stamford manager, he was seemingly a more responsible and competent boss than Michael, although, some episodes had implied that Michael's branch is more productive than Josh's. Josh later became Jim's boss, after Jim was transferred to Stamford, and it seemed that he thought of Josh as a role model. Similarly to his relationship with Toby, Michael resented Josh, initially because he felt that Jim preferred Josh's friendship to his own, and, while this was later proven untrue, Michael still retained a certain animosity towards him.
In "Branch Closing", when it was announced in that the Scranton branch would be closing, Josh was offered a promotion to become the manager of Dunder Mifflin's newly formed Northeast region. However, he leveraged the offer to obtain a senior management job with Staples, throwing plans for the Scranton closing into disarray. As a direct result of Josh's decision to leave the company, it was decided to close the Stamford branch instead. Disgusted, Jim later says of Josh's double-dealing, "Say what you will about Michael Scott – but he would never do that".
Edward "Ed" Truck (Ken Howard) was the former Regional Manager of the Dunder Mifflin Scranton branch, for whom Michael worked until Ed retired. He was responsible for hiring Creed, Phyllis, and Darryl, as well as ending the mandatory retirement age that the company instituted, by filing an age discrimination lawsuit. In the episode "The Carpet", Michael believes that the fecal matter left on his office carpet was left there because he is disliked by his employees. He tricks Truck into meeting with him (by claiming that they need to discuss his pension), and asks for his opinions on the situation. As Ed reveals, someone had defecated on his office carpet, as well, and his advice to Michael is "Why can't you just let your workers be your workers, your friends be your friends, and your family be your family?" (the joke here is that Michael has no real friends or family, and his employees serve as reluctant surrogates).
In "Grief Counseling", Jan informs Michael that Ed has recently died. While he is surprised at the news, Michael does not appear to mourn Ed's death, until Creed informs him of the gruesome way Ed had died: He was apparently "drunk as a skunk", and driving on Route 6, when he managed to go under an 18-wheeler, decapitating himself. Michael soon expresses feelings of extreme remorse, and he requests that a statue of Ed be erected in his memory, but Jan nixes the suggestion, stating that corporate would not like it. As a compromise, there is a plaque honoring him, which hangs between Michael's office and the Conference room.
Hunter (Nicholas D'Agosto) was Jan's assistant. He first appeared in the episode "The Negotiation", where, he causes Michael to feel threatened by his youthful good looks. In "Women's Appreciation", Hunter listened in on a sensitive phone conversation between Michael and Jan, and Jan tells Michael to tell Hunter if he is visiting her that night, so he can purchase more vodka. He makes another appearance in "The Job", where he is made uncomfortable by Michael, when he asks him to tell Jan that "[He] want[s] to squeeze them". After receiving her termination, Jan wishes Hunter luck with his band, and tells him, "Don't let them change you". In "Dinner Party", it is revealed Ryan fired Hunter not long afterwards (perhaps for his complicity in Jan's negligence of her job); however, Hunter has since released a CD with his band, The Hunted, implying he may have taken up a career as a musician. The lyrics to one of the songs, entitled "That One Night", as well as Jan's behavior when she listens to it, seems to imply Hunter may have had sex with Jan, and quite possibly lost his virginity to her. On Jan's website, "serenitybyjancandles.com", she lists one candle as "Hunter Green", and writes, "This youthful, firm scent will leave your mouth watering. While designing this candle I felt like a college girl again. Just as Eve was tempted by a decadent apple, you'll be tempted by the most erotic scent of my collection, "Hunter Green", further implying a sexual relationship between them. In the Season 9 episode "The Whale", we learn Hunter was 17 when he worked for Jan.
Marjorie is a character mentioned in "The Fire", as a possible suspect for starting the fire in the office, but is ruled out because it is her day off. Marjorie is never seen or mentioned again in the series.
Jordan Garfield (Cody Horn) was the new executive assistant hired by Deangelo Vickers in "The Inner Circle", mainly to prove to the staff that he was not sexist. She had no business background and little experience, leaving her co-workers to assume Deangelo hired her because of her model-level looks. In "Dwight K. Schrute, (Acting) Manager", Dwight informed her that her co-workers think of her as a joke because she was only hired due to her looks; she appeared irritated but not particularly surprised. In a deleted scene, her behavior when she talks to the camera crew about Jim implies that she was developing a crush on him.
Jordan is not seen in the eighth season, with no explanation of what became of her. Paul Lieberstein later confirmed that she would not return to the show, but did not explain why.
Ronni (Dale Raoul) was Pam's temporary replacement as receptionist, hired when Pam went to art school in New York City in the episode "Weight Loss". During her short time at the office, Ronni quickly grew unpopular; Michael was openly unappreciative of her and, during an office party, her question "does anyone want to dance?" was met with unanimous disgust. Michael later fired her and replaced her with Ryan, partly because Michael had felt she was "boring". She later makes a cameo in the episode "Shareholder Meeting", in a flashback.
Dan Gore (Dan Cole) is the Regional Manager of the Buffalo branch. He was first introduced in "Valentine's Day" attending the meeting with the new CFO, David Wallace. He also attended Wallace's cocktail party in "Cocktails", and was seen in "Launch Party" trying to see if his branch's camera was working. He was one of the company leaders who attended Ryan's wilderness retreat, along with Toby (and not the pointedly un-invited Michael Scott). It is announced in "Company Picnic" that the Buffalo branch is closing due to the terrible recession hitting the U.S. economy.
Craig (Craig Anton) is the incompetent, boorish Manager of the Albany branch who appears in "Valentine's Day". He resents Jan, and his relationship with Michael is soured when they argue over their opinions of Jan. Craig tries to save face by leaking Michael's relationship between the two in front of David Wallace. Michael later jokes that Craig "is not the sharpest tool in the shed" in an attempt to defend Jan.
In "Survivor Man", Craig is not invited on Ryan's Regional Manager retreat or otherwise mentioned, possibly meaning that he no longer works in that position. In a deleted scene from "Stress Relief", it is mentioned that the Albany branch is closing, which confirms that Craig has been fired from the company.
Troy L. Underbridge (Noel Petok) is a corporate executive who works in banking, and is notorious for encouraging Ryan's partying and cocaineabuse. Due to his short height, Dwight is convinced that he is actually a hobbit. Troy first appears in "The Deposition", and reappears, with a more pivotal role, in the episode "Night Out". In a deleted scene, from "Goodbye, Toby", he arrives at the Scranton branch, but is reluctant to reveal why he came instead of Ryan; Jim is eager to deliver an unfriendly message to Ryan via Troy, but Troy says that he now reports to Wallace instead of Ryan, and Jim asks "What is going on?". After the YouTube video of Ryan being arrested for fraud is discovered, Troy is asked if he has any information on the arrest, but merely states, "Maybe I do". He is later seen in Michael's film, Threat Level Midnight, in the episode of the same name, playing one of Goldenface's henchmen. His middle initial is revealed on the Threat Level Midnight website, which is supposed to be read like "troll under bridge".
Since he worked for the Dunder Mifflin corporate office, it is presumed that he was fired from the company, along with all of the other corporate executives, after Dunder Mifflin was bought out by Sabre. However, Troy later resurfaces in "Junior Salesman" as one of the bizarro job applicants applying for a part-time sales position at the Scranton branch. Troy exhibits strange behavior along with the rest of the group, such as shotgunning a soda during lunch. He is later seen in a group paintball photo, raising the finger to Dwight when it's revealed that Dwight's interviewing of the applicants was just a ruse to keep Clark from getting the job and joining them in letting Dwight know they permanently hated his guts.
Kendall (John Hartmann) is the Human Resources representative for corporate. He was mentioned in the episode "The Job", during Jim's interview, by David Wallace, who called him an "irritating HR guy", and informed Jim that Kendall will probably be the only person that Jim will not like, mirroring Michael's dislike of Toby. In "Business Ethics", when Holly learns that Meredith is trading sexual favors for supply discounts, Kendall not only is not upset by the news, but believes that Meredith is doing the company a good turn, and angrily tells Holly that she has failed to just get the review forms signed, and tells her that if she cannot do that, then they will need another discussion. Given Kendall's authority over Holly, it is reasonable to assume that he is not merely the HR representative for the Corporate office but a more senior HR representative, possibly the department head.
Kendall makes his first on-screen appearance in "Stress Relief", and appears again in "Company Picnic," in which he and Toby talk about past Human Resources stories, showing a similar personality to Toby. Since he was the corporate HR representative, it is presumed that he lost his job or was transferred out of New York to a new Sabre branch that needed its own HR person on hand.
Thomas "Tom" Peets, according to the episode, "Performance Review", was a former Dunder Mifflin accountant, who worked at the Scranton branch. Apparently, Tom had depression, and eventually shot himself. Tom's full name was revealed on May 2, 2008, when NBC uploaded Dwight's organization charts from the episode "Did I Stutter?", as .pdf files available to download. In a DVD extra, from the fourth season DVD set, the writers revealed that by setting Tom's suicide one year prior to the discovery of his note, they realized that the suicide would have been the day before Ryan was hired as a temporary worker, thus making Ryan Tom's replacement.
Sadiq (Omi Vaidya) does tech support. First appearing in "E-mail Surveillance", he is sent by management to teach Michael how to monitor office email. Sadiq attends Jim's barbecue (to the consternation of Michael, who wasn't invited and still doesn't appear to trust Sadiq's motives). In "Fun Run", Sadiq cleans a computer virus from Pam's computer. He is a Sikh but resents being only classified by his religion, telling a meeting during "Fun Run" that he likes listening to hip hop and National Public Radio, and is restoring a 1967 Corvette. When the company is acquired by Sabre, Sadiq presumably loses his job, as a new IT Technician, Nick, takes his place. Dwight tells Sadiq's angrily departing successor Nick that they liked Sadiq for two reasons: he kept to himself, and they were afraid to cross him because they thought he might actually be a terrorist.
Nick (Nelson Franklin) was the IT administrator brought in by Sabre corporate (however, Franklin made a previous cameo in "Job Fair" as "Graphic Design Guy.").pp  Reserved but amiable, he is regarded as a "nerd" by Michael, and the rest of the staff often treated him badly, often forgetting his name, and even his occupation within the office. He ultimately quits his job in the sixth-season finale, in order to join Teach for America in Detroit, but, after the employees once again misremember who he is, and Dwight insults him, he tells off the entire staff for their poor treatment of him and for not even having the common courtesy to just take the time to remember his name. He vengefully reveals a number of personal secrets that various office members have kept hidden on their computers, and gives everyone "the finger" as he leaves. Nick is later mentioned, along with all the other former IT administrators, in "WUPHF.com", but is only referred to as "glasses", showing that, even after his ireful final encounter with them, the Scranton branch employees are still unable to recall his name.
The reason behind Nick's departure was due to Franklin leaving the show in order to star on the short-lived television series Traffic Light, which also starred Office veteran David Denman.
Frank (Brad William Henke) is a truculent and unruly warehouse worker, who defaces Pam's mural by painting lewd pictures on it, in the episode "Vandalism". Pam initially tries to be civil and talk things out with him, along with Toby and Nellie, but Frank is very disrespectful towards them and does not apologize for what he did, as they have no authority over him. Pam and Dwight then take revenge by painting childish pictures on his beloved truck (albeit with washable paint). Frank, incensed by the payback, later confronts Pam in the parking lot, where he show signs that he is going to physically assault her. Before he has the chance, however, Brian, the documentary crew's boom mic operator, breaks protocol and intervenes by hitting the warehouse employee across the face with his mic. The two end up in a scuffle, but Frank is restrained by two other documentarians. In the end, the audience learns that both Frank and Brian have been terminated from Dunder Mifflin and the documentary, respectively.
Employees transferred from Stamford
After Josh Porter threw the planned absorption of the Scranton branch into disarray, corporate decided that Scranton will absorb Stamford, and six Stamford branch employees are transferred to Scranton: Tony Gardner, Martin Nash, Hannah Smoterich-Barr, Karen Filippelli, Andy Bernard and Jim Halpert (who had worked at Scranton). The first three listed above quit almost immediately, because of Michael's management methods and other office problems. Karen stays for the remainder of the third season, but eventually transfers to the Utica branch after Jim breaks up with her.
Tony Gardner (Mike Bruner) was a heavyset bespectacled employee at the Stamford branch, and is one of the six employees that were transferred to Scranton during "The Merger". Tony also has a tendency to whine, as shown in his first appearance in the "Diwali" episode, when his chips get stuck in a vending machine, and he asks Karen to use her "skinny little arms" to help him get them out. Before even meeting Tony, Dwight tries to persuade Michael to fire him on his first day in order to scare the new employees straight. On Tony's first day, he can hardly take Michael's antics, but he hits his breaking point when Michael and Dwight tried to lift his large person onto a table for an orientation demonstration (Michael refers to his leg as a "hock"). Humiliated and angry, Tony quits, admitting that he was not completely sure about transferring to begin with, but mostly blaming Michael's management style. Michael is so angry that he overrides Tony's resignation and officially fires him, which in turn angers Jan because the firing means Dunder-Mifflin now has to pay Tony a large severance. Later, in "Lecture Circuit" Michael regrets firing him and briefly considers finding him and getting closure, but reconsiders because he is "too fat", calling him "Pepperoni Tony" as Pam looks at him with undisguised disgust.
Tony has a cameo appearance in Michael's film Threat Level Midnight (in the episode "Threat Level Midnight") as a pianist. In an Officetally.com Question and Answer discussion, B.J. Novak implied that Michael did end up apologizing to Tony, by offering him a role in the movie.
Martin Nash (Wayne Wilderson) was the Supplier Relations representative at the Stamford branch, and one of the six employees transferred to Scranton in "The Merger". According to a deleted scene from "The Merger", Martin is 37 years old. Before working at Dunder Mifflin, he served time in prison after getting busted for insider trading (which Kevin says is strangely similar to what he does). However, since he was put in a minimum-security facility, Martin claims his time in prison was just really boring. When he was released, he was hired by Josh through a federal reformed convict employment program, which allows Dunder Mifflin to receive rebate checks. Michael made a bad first impression on Martin, when he told the African-American employee, "I will show you where all the slaves work". He attempted to befriend Stanley, but failed. In "The Convict", when Martin's past is revealed to the office, Michael overly stresses his trust in Martin to everyone, worried that people would see him as a racist for looking at him as an ex-convict. However, since Martin's tales from prison were generally positive, everyone actually envies his experience compared to their jobs, frustrating Michael. Martin is the second employee from the Stamford branch to leave because of Michael's management style, particularly after Michael makes his prison sentence the focal point of one of his seminars.
Hannah Smoterich-Barr (Ursula Burton) was an Accountant at the Stamford branch, and was one of the six employees transferred to Scranton. In "The Merger", Hannah had unpleasant encounters with Ryan (who found it impossible to concentrate while she was using a breast milk pump) and Creed (who photographed her left breast and made it his computer's desktop wallpaper; Michael at first thinks it's a squid eye, and when he asks how Creed was able to photograph her breast, he replies, "Right place at the right time.") In "The Convict", she dresses her infant son in pink, claiming it's his "favorite color," and is offended when anyone assumes the child is female. In "A Benihana Christmas", Hannah is one of the only employees to attend Angela's christmas party. Hannah quits her job while Michael is on vacation at Sandals in Jamaica, after complaining of the hostile environment and claiming harassment, making her the third transferred employee from the Stamford branch to quit at Scranton. The character is very similar to Anne from the British series; both are women who have traditionally been presented as likable and friendly on TV shows (Hannah being a new mom, Anne being pregnant), but Hannah and Anne come across as snippy and unlikable. They also only appeared in a few episodes each, with Anne being told off for her nasty attitude, and Hannah quitting under hostile circumstances.
Scranton Regional Manager applicants
In the season 7 finale "Search Committee: Part 2", Jim, Toby and Gabe interview several applicants for the position that had been held by Michael Scott (and briefly filled by Deangelo Vickers). The applicants included Andy, Dwight, Kelly, and Darryl; Nellie Bertram, who was not hired but was later placed in a different position at Sabre; Robert California, who was offered the position and accepted it, only to immediately quit to become CEO of Sabre; and the following others.
Fred Henry (Will Arnett) is a meteorologist and Navy veteran. While being interviewed, he claims that he has a three-step plan to double profits at the branch; however, it becomes clear that he is merely bluffing. However, in an interview with the camera crew, it is shown that he remains confident that he will be hired for the job (even though he does not even remember the name of the company he interviewed at, erroneously believing it is "Vance Refrigeration" after glancing at the building tenants list). Paul Lieberstein said at the time that Arnett would have been a top choice to really take the role, but he had filmed a pilot that was likely to get a pickup at NBC after his appearance was filmed (that pilot being for the television series Up All Night).
Merv Bronte (Ray Romano) is a sad and somewhat depressed man. When in the lobby, Robert California tries to sabotage him by telling him the office staff act like they are prisoners in a dying industry, leaving Merv to question himself if he even wants the job. While riding in the elevator he has a talking-head interview in which he confides to the cameraman "If I get this job offer, I know I'm gonna take it. And if I take it I know I'm never going to quit, and then 25 years are going to go by and...I'm gonna die here." He sabotages his own interview by acting rude and unpleasant. Confused, Toby asks if they had inadvertently done something to upset him. In another talking-head interview after his job interview, he expresses regret over believing "that weirdo in the lobby" (Robert), saying that the people in the office are the nicest people that he has ever met. He later says he feels like he sabotaged himself because he thinks he's afraid of being happy, and then reveals that he was supposed to start another job on the very day he was interviewed.
Finger Lakes guy (Jim Carrey) is a nasally-voiced and somewhat strange man, who, according to Jim, was one of the top candidates for the job, along with Darryl and Andy. His real name is never revealed, although he is nicknamed "Finger Lakes guy" because he repeatedly mentioned, during his (unseen) interview, that if he is hired, he will need to have his first two weeks off, in order to travel to the Finger Lakes, because, as he reveals to the documentary film crew, he snuck away from his family while vacationing in the Finger Lakes in order to interview for the job, and needs to return soon, as his family will begin to worry about him, because "People disappear in the Finger Lakes."
Miserly Man (Warren Buffett) is an elderly applicant, who, during his interview, displays a very penny-pinching attitude (which is meant to parody the fact that his portrayer is a billionaire investor) and haggles with the search committee over whether the company would reimburse him for gas costs if he had to do any excessive traveling on business.
Family, friends, and loved ones
Pam and Jim's children
Cecelia Marie "CeCe" Halpert (portrayed by Mia Cavolic and twins Baily and Sienna Strull) is Jim and Pam's daughter, in real life named after Jenna Fischer's niece. Pam's pregnancy is discovered in the fifth-season finale "Company Picnic", and she gives birth to CeCe in the sixth-season episode, "The Delivery", on March 4, 2010, after 19 hours of labor. Jim jokingly states that CeCe was conceived in a porta-potty at Burning Man. CeCe makes appearances in several episodes throughout the sixth, seventh, eighth, and ninth seasons.
Philip Halpert is Pam and Jim's infant son, named after Pam's grandfather (to Angela's rage, as she wanted Pam to give up the name so she could have it for herself in tribute to her favorite cat). In the eighth-season premiere, Pam is approximately 8 months pregnant, and she and Jim reveal to the camera crew that they are expecting a boy. Unlike with his older sister, there was no episode focusing on Philip's birth; it was instead announced on a blog.
Jim's family/loved ones
Gerald (Robert Pine) and Betsy Halpert (Perry Smith) are Jim's parents. In "Frame Toby", Jim purchases their house, where he grew up, for him and Pam to live in. They first appear on-screen in "Niagara", where they attend their son's wedding to Pam. During the ceremony, Gerald can be seen wearing a kilt.
Thomas (Blake Robbins) and Peter Halpert (Tug Coker) are Jim's obnoxious older brothers who, like him, possess a great love for practical jokes. They first appear in "Employee Transfer", in which they have lunch with their brother and his fiancée. However, unbeknownst to Jim, Pam met with them before lunch to clue them in on a prank she would be playing on him, but Tom and Pete instead decided to make fun of her interest in art, as opposed to Pam's idea of losing her engagement ring. During lunch, they make numerous insults towards her art career, causing Jim to come to her defense. After the argument escalates, Tom and Pete reveal it to be a prank, with Pam awkwardly confirming this. Afterward, Jim receives a text message from them welcoming Pam into the family, and Pam suggests they should "prank" Tom about being bald over Thanksgiving. They later reappear in "Niagara", attending Jim and Pam's wedding, for which they (along with Michael and Dwight) organize to have everyone dance down the aisle in the style of the viral video, JK Wedding Entrance Dance.
Katy Moore (Amy Adams) is a handbag saleswoman, who stops by the office in the season one finale, "Hot Girl". Upon seeing her, both Michael and Dwight are instantly attracted to her, with Michael commenting that she is like the "Pam 6.0", and Dwight considering her to be the ideal woman. Michael and Dwight each make a move on her; Michael flirts with her aggressively, and Dwight shows interest in purchasing a handbag. However, she ignores their advances, and begins dating Jim, a relationship that only lasted for a few months. After Pam and Roy decide to set a date for their wedding, a devastated Jim breaks up with Katy in "Booze Cruise", when he ungraciously admits that the two will never be as deeply in love with each other as Roy and Pam seem to be when seeing them together. Along with Toby, Katy is a graduate of Bishop O'Hara High School, where she was a cheerleader. She bonds with Roy on the Booze Cruise, when they realize that they went to rival high schools, and she cheered at games against the football team Roy played on.
According to an OfficeTally.com Question and Answer discussion with B. J. Novak, he originally wrote for her to appear in Michael's film, Threat Level Midnight, as a "floozy" that Michael's character, Michael Scarn, would have unsatisfying sex with and reflect on how much he missed his late, sexually voracious wife, Catherine Zeta-Jones Scarn. Katy would have then appeared in a subsequent talking-head interview, where she would have expressed embarrassment over the role, but also talk about how she had been interested in pursuing an acting career at the time. The character's reappearance was prevented by Adams' lack of availability.
Helene Beesly (Shannon Cochran in Season 2, Linda Purl in Seasons 6, 7 and 9) is Pam's mother. Pam gets excited when Helene comes to visit her at work in "Sexual Harassment". Helene appears to get along with Roy very well, but is eager to meet Jim after Pam talked about him in private. In "Stress Relief", it is revealed Helene and Pam's father William are going through a rough patch in their marriage and it eventually ends in divorce after Jim confesses to William his deep and abiding love for Pam, a feeling that William never felt with Helene. In "Niagara", Helene comes to the wedding and is disturbed when William comes with a new girlfriend who is half his age. Helene takes pity on Michael when he talks about his past relationships and invites him into her room after the wedding. In "The Lover", Michael confirms to Jim and Pam that he is dating Helene, much to Pam's horror and anger. Pam maintains a hostile attitude toward their relationship until they go out to lunch for Helene's birthday in "Double Date", where she sees that Helene is happy with Michael. However, when Michael learns that Helene is turning 58 and has already done many things Michael hasn't done yet, he breaks up with her in front of Jim and Pam. In "The Delivery", Helene comes to visit Pam at the hospital after she gives birth and has an awkward moment with Michael.
Michael later visits her at a playground in "Sex Ed", where he attempts to discuss their past relationship and see if what they had was genuine. She bitterly points out his skewed sense of memory, to which Michael responds by insulting her and then walking off. Helene appears in three more episodes after that: in "Christening, where she is seen in the background attending CeCe's christening; in "The Search", with a voice-only part where she calls Jim on his cell phone to tell him that she unintentionally locked CeCe in her car (with the keys inside it); and in "Threat Level Midnight", where she is briefly seen in Michael's titular homemade film as a slutty nurse (to Pam's obvious discomfort). Helene now spends her days watching Jim and Pam's children while the two are at work. In "Lice" she inadvertently revealed the office that Pam, not Meredith (as everyone assumed), was responsible for spreading lice to the office after calling Pam at work to inform her that Cece's school had discovered she had lice.
Shannon Cochran portrayed Helene in "Sexual Harassment", but she was unavailable to return in Season 6 because she was committed to a 12-month stage production tour of August: Osage County, so she was replaced by Linda Purl.
William Beesly (Rick Overton) is Pam's father. He first appears in "Stress Relief", where he stays at Pam and Jim's house after an argument with Helene. After a conversation with Jim, William decides to separate from Helene; he later reveals he was motivated by realizing he had never loved her as much as Jim loves Pam. He reappears in "Niagara", attending Jim and Pam's wedding, where he is accompanied by his considerably younger new girlfriend, whom Jim mistakes for his niece.
Penny Beesly (Anna Camp) is Pam's sister. She appears in "Niagara", where she is the maid of honor at Pam and Jim's wedding. When Pam introduces her to Oscar and Kevin, she manages to unintentionally offend the former when she mistakes the latter for his ex, Gil. When the ceremony is interrupted by the JK Wedding Entrance Dance recreation, she is apologetic to Pam for allowing it to happen, but Pam encourages her sister to dance down the aisle along with everyone else.
Sylvia (Peggy Stewart), known as "Meemaw" to her family, is Pam's conservative grandmother, whom Pam describes as the only elderly woman at her wedding "with no smile wrinkles". She first appears in "Niagara", where she travels to Niagara Falls for Jim and Pam's wedding. But, after Jim inadvertently reveals that Pam is pregnant, she refuses to attend, that is until Michael is able to convince her by falsely telling her that Jim and Pam will name their baby after her (or "Sylvio", if it is a boy). She reappears in "Christening", where she attends CeCe's christening.
Alex (Rich Sommer) is a student at the Pratt Institute in New York City who quickly befriends Pam during her summer internship. The two share a couple of jokes about two of the professors in "Weight Loss". He makes another appearance in "Customer Survey", where he tries to convince Pam to not return to Scranton, but instead stay in New York to pursue her career in art. It is indicated that he is attracted to Pam, and that he views Jim the same way Jim viewed Roy. In an interview with USA Today, Sommer revealed that his character was originally intended to be a potential roadblock for Jim and Pam's relationship, but fan reaction to this storyline was so overwhelmingly negative, that the writers abandoned the idea.
Isabel Poreba (Kelen Coleman) is a dental hygienist who attends Jim and Pam's wedding as a bridesmaid, where she has sex with Dwight. The night before the wedding, she takes a liking to Dwight when he talks about his farm and the two end up having a one-night stand. She develops a crush on Dwight, which shocks Pam. However, Dwight blows her off on the day of the wedding when she tries to talk to him. In "The Delivery", Isabel visits Pam and Jim in the hospital after Pam gives birth, where they find that Pam had breastfed the wrong baby. Isabel leaves to drop some food at Jim and Pam's house where Dwight is fixing their kitchen. Dwight is surprised and asks if he could come in for a cleaning. In "Happy Hour", she and Dwight start to get to know each other better as the two share similar interests (Isabel's older brothers are police officers or are serving in the USMC). Dwight decides Isabel would be better suited to have his children than Angela, with whom he had entered into a contract to have a child. When Dwight calls off the contract, Angela confronts Dwight and Isabel in the parking lot. Isabel smacks Angela on the head and scares her off. Dwight calls her an "impressive specimen" and passionately kisses her. It is presumed their relationship did not last as she has not been seen or mentioned since then.
Michael's loved ones/family
Carol Stills (portrayed by Nancy Carell, Steve Carell's wife) is Michael's real estate agent. She has two children. Michael entertained her kids at an ice-skating rink and she was Michael's date to the casino night. In a deleted scene, it is revealed that after "Casino Night," Michael continued seeing her over the three months in between the second and third seasons. Carol rejected Michael's marriage proposal after they had been on nine dates. In "A Benihana Christmas," after Michael gave her an inappropriate Christmas card of them (which was actually a family photo with Michael's face superimposed over Carol's ex-husband) she rejects his Christmas gift of two tickets to Jamaica and breaks up with him. In a deleted scene from that episode, Carol responds to Michael's question on the phone of what he did wrong with a very long list of complaints, and when Michael asks what he did right, she hangs up on him. In the seventh season, in the episode "Sex Ed", Michael tells Carol he has herpes. She doesn't think it's herpes, and when Michael asks her if he romanticizes his relationships, she says that is definitely the case. In "Finale," she is revealed to have been showing Jim and Pam's house for the past two months, Pam having put the house up for sale so she and Jim can move to Austin, Texas to pursue Jim's new career as an entrepreneur.
Donna Newton (Amy Pietz) is the manager of the bar "Sid & Dexter". She first appears in "Happy Hour", where she reprimands Michael for his disruptive behavior in her establishment. She asks him to leave, but he refuses, and she eventually gives up on the matter. Michael goes over to talk to her, and they argue at first, but then they engage in a conversation, and begin flirting with one another. She reappears in "Body Language", where she visits the office, in order to buy office equipment. Jim and Pam team up as her sales representatives, but their pitch is undermined by Michael's flirtatious interruptions. Michael soon takes over the sales presentation, but he becomes quickly unsure whether her flirtatiousness demonstrates a genuine interest in him or merely a ploy to extract a lower price. After Donna departs the office, she leaves behind a barrette, which Michael returns to her in the parking lot. Michael apologizes for his behavior, only to find that Donna is indeed interested in him, and the two share a kiss. However, in "The Cover-Up", their relationship begins to weaken after Michael suspects that she is cheating on him. Pam later confirms this by showing him pictures that she printed off Donna's Facebook page, which show her and another man kissing. When Michael confronts Donna about this, she reveals that her relationship with Michael is actually an extramarital affair. In the next episode, after hearing of Michael's situation, the office staff tells him that he should break up with her, because she is cheating on her husband, but Michael rejects their pleas. The employees retaliate by showing feelings of disgust toward him for his actions, which causes him to realize the error of his ways, and he officially ends his relationship with Donna, via a text message. In "Sex Ed", after Michael discovers that he may have herpes (but it is simply a coldsore, not genital herpes), he contacts all of his past lovers, starting with Donna. He calls her, and while she is initially pleased to hear from him, she is mortified when he reveals his STD to her, as she fears that he may have transmitted it to her.
Lucas "Luke" Cooper (Evan Peters) is the son of Michael's half-sister, with whom he had been estranged with from 1995 to 2010, as a result of losing Luke in a forest as a child. In order to make amends for the incident, Michael hired him as the new office assistant sometime between the episodes "Whistleblower" and "Nepotism", although he quickly proved himself inept at his new occupation. After being particularly disrespectful during a meeting, Michael loses his temper and roughly spanks Luke, causing him to tearfully depart from the office, humiliated.
Dwight's family/friends/loved ones
Mose Schrute (portrayed by writer Michael Schur) is Dwight's cousin, who lives with Dwight at the Schrute family beet farm. In "The Injury", Michael refers to Mose as Dwight's "weirdo cousin" who is "27 years old [and has] never left the beet farm." Mose wears an Amish-esque beard and clothing, and speaks and behaves in a very naive and childlike manner, at times even appearing mentally unstable and very socially awkward. The source of his mental imbalance was somewhat explained in the episode "St. Patrick's Day", when Dwight explains to the camera crew, "I didn't see my father for the first two years of my life. I thought my mother was my father, and my wet nurse was my mother... Turned out fine for me. But Mose, same story... different ending". In "Money", Dwight informs Jim that Mose has had nightmares ever since "the storm". In the same episode, Mose is also shown, in the background, throwing manure at Dwight in the beet fields. Like Dwight, Mose is a skilled table tennis player, as seen at the end of "The Deposition". In "Did I Stutter?", Dwight's organizational chart shows Mose (who is not even employed at the office) is in charge of Heindl, Shirley, Vater, and Mutter, though it is unclear who they are ("Vater" and "Mutter" are German for "father" and "mother"). In "Jury Duty", Dwight says that Mose has never been taught what sex is. In "Tallahassee", Dwight records a message for his presumed son, Phillip Lipton, and states that, if he dies, Phillip is the rightful inheritor of Schrute Farms, but warns him to kill Mose, before Mose can kill him.
Mose first appears in "Initiation", where he takes part in Dwight's misguided attempts to haze Ryan at Schrute Farms. After Ryan storms off, Dwight attempts to present him with a whittling that Mose made, which is in the shape of the Venus of Willendorf. He later appears In "Money", and in the fourth season finale, "Goodbye, Toby", where he assists Dwight with placing a raccoon in Holly Flax's car. He also appears in "The Surplus", and in the cold open of "Koi Pond". In "Counseling", he is seen painting the Daycare Center Dwight is planning to open in the building. He also appears in the eighth season episode "Garden Party", where, in the role as valet, he forcibly takes Toby's keys and parks the car in a field; he is later shown attempting to jump over a row of cars on a motorbike, in the style of Evel Knievel. In the season 8 finale, "Free Family Portrait Studio", he is used as a distraction to get Angela off of Dwight's tail on his way to the hospital to get the DNA testing of her son's feces, in an attempt to prove that he is indeed the father. In the episode "Junior Salesman", Mose is a candidate for the eponymous position, but flees from the building during his interview when Dwight points out a lie on his resumé that Mose used to work at the Dow Chemical Company. In a prior talking-head interview, Dwight talked about how he believed Mose would be a good fit for the job, as he has papyrophobia (fear of paper), which would motivate him to sell as much paper as he could in order to get rid of it. A comment from his mother, Shirley, in "Moving On", implies that, at one point, he had a sexual relationship with a "lady scarecrow".
Fannie Schrute (Majandra Delfino) is Dwight's younger sister, who appeared in the ninth-season episode "The Farm". Described as an attractive and urban, if somewhat pseudo-intellectual, liberal woman with an ironic sense of humor but a great heart, Fannie left Schrute farms in favor of a city life in Boston. She is now divorced, and appears to have full custody of her young son, Cameron, as he stated to Dwight that he has never met his father. While she is the only one of her siblings who is fully opposed to running her aunt Shirley's estate (as Jeb flip-flops between wanting to and not), after she sees that Dwight and Cameron have bonded, she agrees to return to home to run the property with her siblings, though both she and Jeb let Dwight take on the responsibility of managing it.
Jeb Schrute (Thomas Middleditch) is Dwight's ne'er-do-well younger brother. After leaving the army, he traveled to northern California, where he purchased a 9-acre pot farm (albeit unknowingly). After the death of his aunt Shirley, he moves back home to Pennsylvania with his siblings in order to care for her estate.
Jeb is first mentioned by his brother in "Dwight Christmas", and appears alongside him via a family photograph from 1982. He made his first live appearance in "The Farm".
Cameron Whitman (Blake Garrett) is Fannie's son and Dwight's nerdy and slightly weird 9-year-old nephew. While at first, Dwight is more or less disgusted with him and his city slicker ways, the two later bond when he teaches him how to milk a goat. He appeared in the episode "The Farm".
Zeke (Matt Jones) is Dwight's cousin and Mose's brother, and the self-appointed comedian of the family (since Dwight was the "cool kid" growing up and Mose was "the visionary"). He first appears in the episode "Junior Salesman", interviewing to be Jim's part-time replacement, and reappears in "The Farm".
Shirley (Mary Gillis) was Mose's and Zeke's mother and Dwight's aunt, whom he considered to be the closest thing he had to a mom (as his own was very cold and distant, and, ironically, he considered her to be the closest thing he had to an aunt). She makes her first appearance in "Moving On", in which Dwight acquires the help of Angela in order to bathe her. Initially, he wants to merely take his aunt out and spray her with a hose, but Angela talks him into letting her do it in a more dignified manner, and through the process, the two begin to remember their feelings for each other, something that they do not realize they are experiencing mutually until Shirley playfully comments on the chemistry between them. In the subsequent episode, Dwight announces that she has passed on, and, later on, at the funeral, Dwight and his siblings receive a shock when they learn that she willed her estate to them. Their inheritance was to serve as the catalyst for Dwight leaving Dunder Mifflin, in order for Wilson to star in his own spin-off about the character running the farm. Upon review of the episode, however, NBC decided not to pick it up.
Heinrich Manheim (Tom Bower) is the Schrute siblings' manipulative, avaricious, malevolent, unhinged and very likely Nazi war criminal great uncle, who was to be a major character in Dwight's spin-off "The Farm". His part was cut from the NBC broadcast of the episode, but he appears in a deleted scene, threatening to kill Dwight unless he relinquishes his inheritance to him, which Dwight fails to take seriously.
Esther (Nora Kirkpatrick) is one of Henry's five daughters, who appears in "The Farm". She and Dwight are shown flirting at Shirley's funeral, and later in the episode, when everyone is outside on the porch, playing The Decemberists' Sons and Daughters, Dwight drops a pair of crows' beaks at the feet of Esther – signaling his desire to court her. Following tradition, Esther reciprocates by crushing the beaks with her boot. She reappears in "Promos", visiting Dwight at the office with her sisters and father, the latter of him tries to get Dwight to co-lease a tractor with him. However, she later explains to him that her father really is trying to take advantage of him, and suggests a better deal he should make, affirming that her feelings for him are genuine and that she was not using him, as Clark had believed and warned the fellow Salesman about.
Rolf Ahl (James Urbaniak) is introduced in the season 5 finale "Company Picnic" as Dwight's new best friend. Dwight claims to have met him in a shoe store after having heard him "asking for a shoe that could increase his speed and not leave any tracks". Rolf and Dwight appear to share very similar personalities and interests. However, Rolf is much more outspoken than Dwight and at one point during the volleyball game has to be quieted by Dwight after telling David Wallace and Charles Miner from corporate that "You suckers are goin down! They're gonna wipe their asses with your serves! Piss all over your faces!". Dwight is also not happy when Rolf insults Angela for the second time during the volleyball game, by calling her a whore, and he is told by Dwight to "knock it off", which he (begrudgingly) obliges. Rolf is also seen again in the episode "The Delivery", where he helps Dwight remodel Jim and Pam's kitchen. Three seasons later, in "Junior Salesman", he interviews for the titular position. Dwight initially believes he would be perfect for the job, however, it soon becomes evident to him that he is not cut out for the paper business. After all of Dwight's applicants leave the office, angry that not one of them were chosen, Rolf warns Dwight not to open any suspicious packages he will be receiving, before backpedaling and telling him to go right ahead, unconvincingly claiming that they are "totally safe".
Trevor Bortmen (Chris Gethard) is a friend of Dwight's. He works as a self-licensed and self-employed Private Investigator, and, like Dwight, is a former volunteer sheriff, having been fired from the force for reasons unknown. He makes his debut in "The Target", in which Angela hires him to kill Oscar after she finds out about his affair with her husband. While Trevor concedes that her request is "a little crazy", he agrees to the job. However, after Dwight objects to the murder, he convinces Angela to opt for a kneecapping instead. Trevor later arrives at the office, posing as a sandwich delivery man (with the lead pipe he placed in the sandwich being clearly visible), and pursues both Dwight and Oscar after the former rushes the latter out from the building. He manages to ambush the pair outside, but is hesitant once it is time to actually attack Oscar, giving the Accountant the opportunity to take away his weapon, causing Trevor to flee. He later reappears in "Junior Salesman", as one of Dwight's original applicants for the position of being Jim's part-time replacement, however, during his interview, he immediately effaces any confidence Dwight had in him that he would be suitable for the job.
Melvina Whitaker (Beth Grant) is Dwight's former babysitter. She debuts in "Dinner Party", in which she acts like his date in order for the Salesman to attend the couples-only dinner held by Michael and Jan (though he maintains that their relationship is purely carnal). After the tension between the two hosts erupts, she decides she wants to leave, but Dwight refuses to give her a ride home; he later passes her by at a bus stop in a seedy-looking neighborhood while driving Michael to his farm. She reappears years later in the ninth season, applying to be a Junior Salesman at the office, but is ultimately passed on.
Ira Glicksberg (Lance Krall) is Dwight's karatesensei, who referees a sparring match between Dwight and Michael, in season 2's "The Fight". He makes a reappearance in the ninth season, interviewing for the position of a junior Salesman, in the episode of the same name. According to his resume released by NBC.com, he was at one point in his life so obese that he worked as a sumo wrestler.
Gabor Csupczyk (Eric Wareheim) is an old friend of Dwight's who was a classmate of his at Chuck Xavier's School for Gifted Youngsters. According to Dwight, the whole program was actually a con to shanghai the students into doing menial labor, something which Gabor remains oblivious to, believing normal abilities he possesses to be superpowers (e.g. hearing at night and making dogs understand where he points). In his resume, it mentions that he attended Scranton Community College until he was expelled after an accusation that he was using his "psychic powers" to cheat, and that he is the founder (as well as sole member) of The Mutant Fellowship for The Good of All Man Kind.
Wolf Von Weyler (Will McCormack) is mentally disturbed friend of Dwight's, who appears as one of his applicants in "Junior Salesman". He has some homicidal tendencies, Dwight mentioning that he has executed him during their paintball games at point blank range multiple times, even when they were on the same team.
Lipton is a widower, mentioning in his debut episode that his wife has been deceased for a few years. He is also shown to have a young son. However, despite his previous marriage, it was strongly implied in various episodes that Lipton was actually a closeted homosexual, with Oscar several times pointing this out to the cameras. The episode "Fundraiser" hinted that he had become attracted to Oscar, which is later confirmed in "Free Family Portrait Studio", when he asks him why he did not call him after the event, and heavily alludes to his supposed homosexuality. The two later begin an affair throughout the ninth season, which Angela discovers in "The Whale" and momentarily causing a rift between Angela and Oscar. The episode "Vandalism" establishes that she has remained with him, though only as his trophy wife.
When the TV series documentary about the Scranton branch is being publicized, Angela and Oscar realize that the senator will be outed as his and Oscar's affair was also documented. Angela later speaks with the senator, who agrees to hold a press conference, and leaves Angela with the impression that they'll suppress any news of his affair with Oscar. However, the senator comes out of the closet live on the press conference to Angela's shock. The senator publicly thanks Oscar for coming to terms with his sexuality, only to blindside Oscar when it's discovered that the senator is in love with his Chief of Staff. As a result, Angela divorces the senator and ends up in a bad living situation thereafter.
Phillip Halsted Lipton is Angela's infant son, whom she named after her favorite cat. She gives birth to him in the episode "Jury Duty". However, despite Angela's claim that he was born prematurely, Phillip weighs 9 lb 7 oz (4.3 kg). Angela eventually admits to Oscar that she is lying about the date of conception, as Phillip was conceived out of wedlock. After Dwight is informed of this information, he privately confronts Angela that it is highly probable that he is Phillip's biological father, as he and Angela had sex around the time Phillip was conceived. In "Tallahassee", Dwight reveals that, after he dies, Phillip will inherit Schrute Farms. In the season eight finale, Dwight steals one of Phillip's soiled diapers and takes it to a hospital in order to run the DNA test, to find out if he is the child's father. In the ninth-season premiere, "New Guys", it is revealed that he is not. When the senator comes out of the closet, he and Angela divorce, prompting Angela and Philip to move into a studio apartment. In A.A.R.M., when Dwight babysits Phillip, he begins to have suspicions once again, however Angela denies this. However, when Dwight proposes to Angela at the end of episode, it is revealed that Dwight is in fact Phillip's father, as confirmed by Angela.
Bandit, formerly named "Garbage" by Mose (due to the animal's habit of eating garbage), is one of Angela's cats. He first appears in "Dunder Mifflin Infinity", where, after Dwight captures the feral animal from his barn, he presents him to Angela, in an attempt to make up for mercy-killing her cat, Sprinkles. However, Angela declines the gift, and Dwight gets rid of Bandit by releasing him into Bob Vance's office. Andy later captures the cat in the Warehouse, in the episode "Money", and gives him to Angela, which, this time, she accepts. Bandit later reappears in "Stress Relief", when Dwight sets the office on fire, and Angela grabs the cat (who was sleeping in a desk drawer) and yells to Oscar, who is climbing in the ceiling, to save her pet. Unfortunately, when she throws him up to Oscar, Oscar fails to catch him, and Bandit falls through the ceiling. While it was unknown if Bandit had survived the fall, he is later confirmed to be alive, when he makes a cameo in "Two Weeks", chewing on a copier cord. He makes another cameo in "The Delivery", when Jim, proving to the camera crew that he can put a diaper on anything, does so to Bandit, angering Angela. In the ninth-season episode Paper Airplanes, it is implied that Bandit died sometime between them, as she has a cat named Bandit 2.
Angela's sister, "Rachel," also makes an appearance in the finale for Angela's bachelorette party.
Andy's family/loved ones/friends
Walter Bernard, Sr. (Stephen Collins) and Ellen Bernard (Dee Wallace) are Andy's affluent, ritzy, fastidious parents, who view Andy as a disappointment, and as such, treat him with disdain. The two debuted in "Goodbye, Toby", where they attended Toby's farewell party, and also witnessed Andy's proposal to Angela (although, in this episode, they are portrayed by different, uncredited actors, and Walter is named "Andrew", just like his eldest son). Several years later, they reappear in the episode "Garden Party", where they attend Andy's garden party at Schrute Farms, along with Walter, Jr. After Andy becomes frustrated with his father and brother, Walter confronts Andy about his "obnoxious attitude", which he turns into a browbeating, as he tells Andy to stop seeking his approval, because he is not impressed that he is the "manager of some rinky dink branch". During "Angry Andy", Andy calls his father and tells him of Nellie Bertram stealing his job. It is implied that Walter refers to the job as a demotion to Andy, who is visibly defensive. However, shortly after this, Andy has an anger outburst, and picks the phone and finally stands up to his father, yelling "Dad, go to hell, I'm taller than you!" before hanging up on him. In the ninth season, Walter, Sr. bankrupts his family when he takes all of their money and flees to Argentina with his mistress, which forces Andy to sell many of the family's heirlooms so that Ellen can support herself.
Walter Bernard, Jr. (Josh Groban) is Andy's successful, talented younger brother, who is the favored child of Walter, Sr. and Ellen. He is first mentioned in "The Delivery", and later appears in "Garden Party", where he attends Andy's garden party at Schrute Farms, although his presence quickly makes Andy feel insecure and upstaged. However, he does seem to treat Andy with more respect than their parents do. In "After Hours", Andy mentions that his brother has gotten a boat. He returns in the episode "The Boat", where he has since become an alcoholic after his father took all of the family's money and left them in shambles. Andy discovers him passed out in the liquor closet of the family's boat (as Junior wanted to get the first relapse out of the way before checking into rehab), and then invites him on his trip to the Caribbean, as a way to sober him up and also spend some quality time with him.
Jessica (Eleanor Seigler) is an assistant cross country coach at Bryn Mawr College, and Andy's ex-girlfriend. She is first mentioned in "Spooked", with Andy confiding in Erin that, while she has never come by the office, as per his request, as he believes it would make Erin uncomfortable, he is now worried that she is not calling him. Andy admits that things are "serious" between them, the two having gone on 31 dates. In "Christmas Wishes", Andy invites her to the office Christmas party. An emotionally confused Erin tries to be nice to Jessica, but ends up drinking too much at the party. In a drunken stupor, she tells Andy that her Christmas wish is for Jessica to die. Offended, he tells her to get over their breakup before storming off. In "Pool Party", Andy states in a talking-head interview, that his parents met Jessica, and were extremely impressed with her. So much so, that they gave Andy a Bernard family ring for him to use to propose to her with (although, Ellen took out the main diamond, as she felt it would be better suited for Walter, Jr.). Later, Andy brings Jessica to CEO Robert California's pool party at his mansion. In a deleted scene from that episode, she tells the camera crew that she and her brother were the "chicken fight champions" of their swimming club, and reveals that she grew up in West Hartford, Connecticut. She has a cameo in the episode "Special Project", where she and Andy are seen happily carpooling together, and in "Tallahassee", she calls him after quitting time at the office. However, in "Last Day in Florida", upon learning that Erin is not returning to Scranton, Andy realizes that he is, indeed, still in love with Erin, and not with Jessica. In "Get the Girl", Andy drives down to Florida to win Erin back, and the two rekindle their former relationship. The aftermath of this is addressed in the subsequent episode, "Welcome Party", in which Erin and Andy travel to Jessica's family's log cabin in order for him to break up with Jessica, but they are surprised to encounter Jessica and her friends having a bachelorette party. To make the break up less awkward, Andy initially tells Jessica that he is gay, but he later returns with Erin and tells the party that he and Erin are together, despite his earlier claim to Jessica that Erin was not "relationship material."
Here Comes Treble is a Cornell college a cappella group, of which Andy was a member of and makes frequent references to. The group members, besides Andy (who was nicknamed "Boner Champ"), were "Carl 1" and "Carl 2" (who have not spoken to one another since their civil union ended), "Jingle Jangle", "Sandwich", "Doobie" (who now works as a bus driver), "Pubey Lewis & the News", "Sparerib", "Hopscotch", "Lunchbox", and "Broccoli Rob" Blatt. In the show's final Halloween episode, Andy becomes angry with Rob (portrayed by Stephen Colbert, via Skype) when he learns from the latest roster of Here Comes Treble (who he invited to perform for the office during the Halloween party) that he told the new group his nickname was "Boner Champ" and that his signature song was George Michael's "Faith", both of which were actually Andy's.
Reed (Sean Davis) is Erin's foster brother. The two lived together in an orphanage, from ages 10–12 and 15–18, and now share a house. He appears in "St. Patrick's Day", where he interrupts Erin and Andy's date, and his behavior around his foster sister makes Andy feel uncomfortable.
Irene (Georgia Engel) is a kind, elderly woman, who resides in Tallahassee. She first appears in "Test the Store", where she befriends Erin, after Erin was ordered to remove a group of senior citizens from the Sabre store, and in "Last Day in Florida", it is revealed that Irene has hired her as a live-in maid, although Erin quickly proves herself to be fairly incompetent at this new occupation, a fact which Irene soon becomes painfully aware of. In her final appearance, Andy travels from Scranton to her home, in an attempt to win back Erin, and stays for a while. While Irene initially treats Andy with disdain, after Erin informs him that she does not love him and will not be coming with him, Irene privately tells Erin that she is making a mistake, and that she should go with him. Erin is surprised at this, since Irene acted so coldly to him, but she tells Erin that she was merely trying to protect her, and that she now realizes that Andy is a decent guy.
A subtle recurring gag is that, despite her age, Irene has been shown to be fairly intelligent when it comes to electronics, a trait that her grandson, Glenn, also seems to possess.
Glenn (Brad Morris) is Irene's lethargic, middle-aged, unkempt and complainful grandson, who, as of "Get the Girl", is living with Irene, because he has run out of money. Glenn first appears in a deleted scene from "Last Day in Florida" (in which he is considerably more polite and immaculate), where Irene introduces Erin to him, and he asks her out on a date, which Erin accepts. However, it did not develop into a relationship, although the two appear to remain on good terms. When Erin decides to go back to Scranton, she worries about Irene and Glenn's well-being, but Irene assures her that they will be fine, and informs Erin that Glenn is going to sue Home Depot, because he somehow managed to get his foreskin caught on some of their lawn furniture.
Jada Philbin (Taylar Hollomon) is Darryl's daughter, whom he makes several references to, throughout earlier seasons with Darryl referring to her as the most important person in his life. Jada is officially introduced in "Classy Christmas" with Darryl trying to make the office Christmas party fun for her, which initially becomes disastrous. Jada wants to meet Santa Claus to tell him what she wants for Christmas. With Darryl's help, the two buy up all the snack chip bags in the vending machine and pass them out as gifts to the rest of the staff. Although Michael accidentally ruins Santa Claus by providing his own take on it, he later makes amends and dresses as the traditional Santa and has Jada tell him her list. She later appears in "Search Committee" when Darryl tries to make an impression on Jim by having Jada hug him in front of the staff, as a bid to get Darryl hired as the regional branch manager.
Justine (Erica Vittina Phillips) is Darryl's ex-wife, whom he had been on bad terms with, even speaking crudely and poorly of her to Kevin, who repeats his remarks verbatim at a staff meeting. The two are parents to Jada. Their relationship seems to be initially terrible, with the two seemingly at odds with each other in "Classy Christmas", when Darryl blames Justine for not letting his daughter spend time with him on Christmas. However, the two seem to reconnect in "The Incentive", and begin dating, bringing joy to Darryl. But the relationship is short-lived when during "Lotto", Justine calls Darryl to personally congratulate a former warehouse employee working under Darryl. It's indicated that Justine was dating him before after having his number in her old cell phone, and asks Darryl for his number again. An offended Darryl hangs up on her. In "Spooked", it is confirmed that the two have split up yet again.
Gwyneth Philbin (Jahmilla Jackson) is Darryl's younger sister, who closely resembles him. She makes her debut in the episode "The Meeting", in which Dwight and Toby, who are staking out by Darryl's house to investigate whether or not he is really on crutches and unable to work, see her walking around, and assume that it is Darryl. Toby then calls "him" an asshole, causing Gwyneth to turn around and the two to realize that it is not Darryl. She and her brother later confront the pair at the office, and Darryl exclaims that he is filing a complaint against them. She makes a cameo in "Training Day", where Darryl has her buy him cowboy attire and deliver it to him in the parking lot, after he learns that new branch manager Deangelo likes the Southwest.
Kevin's loved ones
Stacey (Trish Gates) was Kevin's frequently mentioned, but rarely seen, fiancée. She was the fourth woman to whom Kevin proposed, but the first to accept. He was very happy about the outcome, although he secretly considered her a second choice to one of the other women, Melissa Riley. Stacey has one daughter, named Abby (portrayed by Greg Daniels' daughter, Haley Daniels), whom Kevin brings to the office, in the episode "Take Your Daughter to Work Day".
Stacey first appears in "The Dundies", attending the event of the same name, alongside Kevin. She later appears in the episodes "E-mail Surveillance", where she attends Jim's barbecue party, and in "Phyllis' Wedding", where she attends Phyllis' wedding. In "Valentine's Day", Kevin indicates that he and Stacey are beginning to have problems in their relationship, as he admits that she will, at times, leave Scranton without informing him of where she is going. Later, in the episode "Cocktails", Kevin claims that they have set a date for their wedding, but when Kelly asks him when, he states that "It's complicated", and becomes very defensive about the subject. In "Chair Model", Kevin reveals that Stacey broke up with him, and that the two are on bad terms. In "Blood Drive", he reveals how Stacey ended their relationship: Kevin had casually told her that he believed that the Philadelphia Eagles could win the NFC East, and she abruptly stated "we're done".
Lynn (Lisa K. Wyatt) is Kevin's love interest in the fifth season. She first appears in "Blood Drive", attending the singles mixer that Michael organizes. Kevin becomes attracted to her shortly after they meet, but is awkward talking to her. He later apologizes, stating that he becomes nervous around "pretty girls", which flatters her, and she gives him her e-mail address. In "Golden Ticket", Kevin is given greatly disparate advice on wooing her, but he ultimately succeeds when asks her to dinner and a movie. In "Cafe Disco", Lynn is seen passionately kissing him; however, in a deleted scene, Kevin tells the camera crew that he and Lynn had broken up. She is later mentioned in "The Delivery", when Kevin declares that, compared to Erin, "Lynn was way hotter".
Oscar's loved ones
Gil (Tom Chick) is Oscar's former boyfriend. He first appears in the episode, "The Secret", when Dwight went to Oscar's house to see if Oscar he really was sick with the flu. Even though Oscar and Gil are obviously in a relationship, Dwight is oblivious to this. He reappears in "Gay Witch Hunt", where, even though Michael had discovered that Oscar was gay, Michael believes that Gil is just Oscar's roommate. In order to make sure that Oscar does not sue the company after Michael reveals his sexuality to the staff, Jan gives Oscar a three-month paid vacation, and Oscar tells the camera crew that he and Gil will be traveling to Europe. Gil is later seen again, in "A Benihana Christmas", where he and Oscar return to the office, but, upon seeing what the Christmas party is like, decide that it is "too soon" to return, and quietly leave, unnoticed by the staff. In "Business School", Gil and Oscar attend Pam's art show, but Gil expresses his disdain for her art, unaware that Pam is standing right behind him.
In "Beach Games", Oscar reveals that he is planning to end his relationship with Gil. Gil is not mentioned again until "Niagara", when Pam's sister, Penny, mistakes Kevin for him. The episode "Get the Girl" also implies that Oscar may regret his decision to break up with Gil, as he wistfully reminisces to the time when he and Gil were still together, and then sadly states that they "were so happy then".
Kelly's loved ones
Ravi (Sendhil Ramamurthy) is a pediatrician and Kelly's boyfriend. His first appearance is in the eighth-season episode "Angry Andy", where Pam tells the camera crew that she set Ravi and Kelly up, in hopes of helping Kelly to forget about Ryan. Throughout the episode, Ryan makes several attempts to win Kelly back, eventually renting a horse and proclaiming his love to Kelly. She responds by saying she is in love with Ravi, but hopes to stay friends. They hug goodbye, but start passionately kissing. However, despite this, in "Free Family Portrait Studio", it is revealed that she is still dating Ravi, instead of Ryan. In the ninth-season premiere, "New Guys", Toby reveals to the film crew that Kelly and Ravi are now engaged and have moved to Ohio, after Ravi got a job as a pediatrics professor at Miami University. He returns in the series final as Kelly's husband, but she leaves him for Ryan, who distracts Ravi by giving his baby an allergic reaction. He later gives the baby to Kevin while he calls Child Services.
Stanley's family/loved ones
Melissa Hudson (Jazz Raycole) is Stanley's teenage daughter from his first marriage. Her character is first seen in "Sexual Harassment", when Michael mistakenly refers to a photo of Melissa on Stanley's desk as a "centerfold in the Catholic schoolgirl's outfit." She appears in person in "Take Your Daughter to Work Day", when Stanley brings her to the office. During her brief time there, she develops an infatuation with Ryan, but this causes Kelly to become jealous. Kelly alerts Stanley, who harshly reprimands Ryan for his "motives". Melissa appears in a deleted scene from "Cocktails", where she comes to "Poor Richard's" and strikes up a conversation with Ryan, but he does not recognize her. Once Stanley notices the two talking, he begins yelling at Ryan.
Terri Hudson (Joanne Carlsen) was Stanley's second and now ex-wife, who works as an interior decorator. She first appears in "The Dundies", where her white ethnicity causes Michael to assume that she is not Stanley's spouse, and reappears in the episodes "Booze Cruise", where she accompanies Stanley on the Booze Cruise boat; "Phyllis' Wedding", where she attends the wedding with Stanley; and "Stress Relief", where she attends Michael's roast. It is implied in "Take Your Daughter to Work Day", that she does not have a good relationship with her stepdaughter, Melissa, as Melissa becomes hostile when Pam mistakenly refers to Terri as her mother.
In the sixth season premiere, Michael discovers that Stanley has been cheating on Terri with a woman named Cynthia. Near the end of the episode, Michael talks to Terri on the phone and accidentally calls her Cynthia, which confirms her suspicions that Stanley is having an affair. It is presumed that she leaves him, as Stanley smashes Michael's car in anger; their separation is confirmed in later episodes, when he begins publicly dating Cynthia.
Cynthia (Algerita Wynn Lewis) is the woman with whom Stanley has an affair. Originally, she was his nurse during his rehabilitation, but the two eventually developed a romance, despite their marriages. Soon after their affair is discovered, in "Gossip", Stanley decides to end their relationship, as he did not want to cheat on his wife any longer, but after Terri leaves him, he stays with Cynthia. She makes her first appearance in "Niagara", where she and Stanley attend Jim and Pam's wedding and both join in the dance down the aisle, and later reappears in "Andy's Play", attending a local production of Sweeney Todd, that Andy is performing in. In a deleted scene from the episode, she unintentionally makes Phyllis jealous by quickly forming a friendly relationship with Bob Vance, leading Phyllis to call her a "home-wrecking slut" in a talking-head interview. Cynthia also appears with Stanley in the episodes "Christening" and "Garden Party".
Robert "Bob" Vance, Vance Refrigeration (Robert R. Shafer) is Phyllis Lapin-Vance's husband and the owner of Vance Refrigeration, a neighboring tenant in the office park. He often introduces himself as "Bob Vance, Vance Refrigeration" in order to plug his business. He is seen for the first time in "Christmas Party" and introduces himself to Kevin, Stanley, and Ryan in exactly that manner individually even though they were all standing next to each other. This leads Ryan to jokingly ask "So...what line of work are you in Bob?" On Valentine's Day, he sent a number of gifts to Phyllis at the office. He also supplied a mini-fridge as a "Casino Night" prize. In "Initiation", he referred to Michael and Stanley as "a pair of Marys" after they ordered Phyllis to get to the back of the pretzel line, instead of letting her kiss Bob. He is a friendly and helpful neighbor to Dunder Mifflin, including offering to pump the employees' car tires back full of air after Michael had flattened them in an attempt to create office camaraderie in "The Merger." When word gets out that the Scranton branch is shutting down, Bob offers to buy the Dunder Mifflin warehouse, therefore allowing all the workers there to keep their jobs. In "Ben Franklin" a bachelor party is held for him in the Dunder Mifflin warehouse before his wedding, but he refuses to be entertained by the stripper Michael hires. He marries Phyllis in "Phyllis' Wedding," to which all her coworkers are invited, and kicks Michael out after an embarrassing toast. In a deleted scene from "Women's Appreciation," he comes to the Dunder Mifflin office to comfort Phyllis after she is flashed, then takes her for a walk to calm her nerves.
He drives a GMC Yukon and is a Unitarian ("Fun Run"). He is portrayed as an attentive and dedicated husband who is deeply in love with Phyllis. During the wedding episode, Phyllis mentions "baby mama drama" because Bob's other family from Ho Chi Minh City is coming in, but this has not been mentioned otherwise. In the 2nd episode of the Outburst webisodes, Oscar mentioned that Bob had been indicted by a grand jury. However, Phyllis states that all the charges were dropped after none of the witnesses showed up. In the episode "Chair Model" Bob and three other members of "The Five Families," W.B. Jones, Bill Cress and Paul Faust convene to resolve a dispute over the parking lot brought before them by Kevin and Andy. In "Goodbye, Toby" Bob attends the going away party for Toby and in a deleted scene is shown giving Phyllis a large sum of cash so that her debut as head of the Party Planning Committee will be a success. In "Crime Aid," Bob attends Michael's auction intent on winning the Bruce Springsteen tickets, but after a spirited bidding war with Dwight, ends up buying a hug from Phyllis for $1000. In "Blood Drive", he refers to Michael, Dwight, and Andy as "that jackass", "that other jackass" and "that new jackass" respectively. In "Secret Santa", Phyllis threatens to "get Bob involved" to resolve her Santa role rivalry with Michael. Jim is confused about what Bob would do at first, but appears mildly alarmed when Phyllis recants, "Never mind, I shouldn't have said that".
Elbert Lapin (Hansford Rowe) is Phyllis' elderly, wheelchair-bound father. He appears in "Phyllis' Wedding", where he attends his daughter's wedding ceremony, and manages to build up the strength to walk Phyllis down the aisle, something which makes Michael feel upstaged, as he was pushing Elbert's wheelchair.
Uncle Al is Phyllis' uncle who appears in "Phyllis' Wedding", where Dwight mistakes him for a wedding crasher.
Jake Palmer (portrayed by Spencer Daniels) is Meredith's disrespectful and trouble-making son, whom she brings to the office in "Take Your Daughter to Work Day", after he is suspended from his school. During his time at the office, he is very rude to the staff, particularly Dwight, whom he addresses as "Mr. Poop". In order to demonstrate to Angela that he capable of enforcing discipline, Dwight is finally stern with Jake, calling him "a horrible little latchkey kid", something which upsets the child. Near the end of the episode, he appears to be somewhat humbled by Dwight's insult, and he bonds with Pam, declaring that her job as receptionist is "awesome". He is later mentioned in "Fun Run", when, after it is discovered Meredith has rabies, Dwight suggests that, instead of spending their money on a ceremony for Michael's fun run to raise awareness of the disease, they should instead put together a college fund for Jake. Michael then replies "Have you met that kid? He's not going to college". Jake reappears in a deleted scene from "Company Picnic", where Meredith brings him to the Dunder Mifflin company picnic, and, after he insults her, she locks him in her car for the remainder of the day. In "Get the Girl", Meredith reveals that Jake, at some point between the fifth and eighth seasons, has gotten a face tattoo. A now-adult Jake (now seen with Chinese symbols tattooed on his face and neck) makes a cameo in "Free Family Portrait Studio", taking a family portrait with Meredith. He angrily asks Meredith to just smile for the picture, but she snaps back that she does not want to. In the series finale, it's revealed that Jake has become a male stripper and performs at Angela's bachelorette party, which everyone but Meredith finds awkward.
Sasha Flenderson (Delaney Ruth Farrell) is Toby's daughter, whom he often mentions. In "Take Your Daughter to Work Day", Toby brings her to the office, and she and Michael quickly bond. In "Moroccan Christmas", her voice is heard over the phone when Toby calls and asks her if she has ever heard of the "Princess Unicorn" doll. In a deleted scene from "WUPHF.com", a now-teenage Sasha appears in a web chat with her father, where she unintentionally upsets him by revealing that her mother has a new boyfriend. Sasha later makes a cameo in "Free Family Portrait Studio", taking a family portrait with her father.
Rory Flenderson (portrayed by writer and producer Warren Lieberstein, Paul Lieberstein's real life brother) is Toby's brother, who resides in Boulder, Colorado. He appears in "Goodbye, Michael", where he talks to Toby, via video chat, and gets excited about Michael moving to Colorado, after Toby tells him that he thinks the two would "hit it off, in an odd way".
Kathy Becker is implied to be Toby's ex-wife. She never appears in the show. In "Counseling", Toby said he was in the seminary and dropped out so he could have sex with a woman named Kathy. They married, had a daughter, eventually divorcing before the start of the series. While she is rarely referenced by name, Michael often pokes fun at the fact that Toby is a divorced man.
Art Gould is Jan's ex-husband. Their separation is revealed in "The Client", with Jan eventually admitting that it was due to her desire to have children and his desire not to. In a deleted scene from "Performance Review", Michael calls Gould for advice on his "relationship" with Jan, but Gould is offended that Michael would call him about such an issue.
Astrid Levinson, nicknamed "Assy" by her mother, is Jan's daughter, with whom she became impregnated from an artificial insemination via a sperm bank. Astrid is first seen when Jan brings her to the office in the episode "Baby Shower". In a deleted scene from the episode, Jan discovers that Kevin donated sperm to the same sperm bank she went to and is horrified at the possibility that he might be Astrid's biological father. Astrid is seen again in "Sex Ed", although, she is considerably older than she was in her previous appearance.
Kenny Anderson (Michael Patrick McGill) is Roy's brother. He is first mentioned in "The Client", when Pam reveals that he accompanied his brother on Roy and Pam's first date. He makes his first appearance in "Business School", attending Pam's art show, alongside Roy, and reappears in "Cocktails", where he accompanies Roy to "Poor Richard's", for a night of drinking with Pam and her co-workers. When Pam confesses to Roy that Jim kissed her (in the episode "Casino Night"), Roy becomes enraged, and he and Kenny start wrecking the bar. To dissuade the owners from calling the police, Kenny pays them off with money he got from selling his Jet Skis. Years later, Kenny appears in "Roy's Wedding", where he tells his brother to "stop wasting time" talking with Jim (whom he refers to as "Haircut"), and rubs Roy's success in his face by mentioning that he now owns a fifty-thousand dollar sports car.
Lara (Sara Chase) is Roy's wife. The two married exactly a year after they met, in the episode "Roy's Wedding". In Roy's wedding toast, he reveals that when he first met Lara, he believed her to be his waitress, but three weeks later, she revealed to him that she was actually the owner of the establishment that he had been eating at. In honor of her being his "beautiful mystery girl", he surprises her by revealing that he has learned to play piano, and performs "She's Got a Way" by Billy Joel for her.
Dan (portrayed by Dan Goor) is Karen's husband, who works as a dermatologist. The two met in a bar, and they later married after Karen was transferred to the Utica branch. By the time of the episode "Lecture Circuit", Karen is already eight months pregnant with his child. Dan later makes a cameo in the episode "Threat Level Midnight"; he can be seen very briefly in the background during Karen's talking-head interview.
Mr. and Mrs. Flax (voiced by uncredited actors) are Holly's parents, who reside in Boulder, Colorado. Mr. Flax is also the reason that Holly and Michael move to Colorado, as, during a phone conversation, she notices that he seems mentally disoriented.
David Wallace's family
Rachel Wallace (Jean Villepique) is David Wallace's wife. She first appears in "Cocktails", where she is forced to deal with Michael and Dwight's antics, and later reappears in "Sabre", where it is implied that her relationship with David has been strained since he was fired from Dunder Mifflin.
Teddy Wallace (portrayed by Greg Daniels' son, Owen Daniels), is David and Rachel's young son. He makes his first appearance in "Cocktails", and later reappears in "Sabre", where he loudly plays his drum set, during Michael's visit to David's house.
Robert California's family
Susan California (Maura Tierney) was Robert's third and now ex-wife. She appears in the episode "Mrs. California", where she arrives at the office, looking for a job. However, unbeknownst to her, Robert secretly orders Andy not to hire her. After she requests a job as an Accountant, Andy claims that the office is already fully staffed, but, in contrast to his previous request, Robert insists that she be given a job, which Andy does, much to Robert's dismay. Later, she eventually realizes that Robert did not want her working at the office, and the two end up in a discussion about his dishonesty. Later, after work, she meets Andy in the parking lot, and, to his surprise, she asks him out on a date. In the subsequent episode, "Pool Party", it is revealed that Susan and Robert are getting divorced. In her debut episode, Susan notes in an interview that she met Robert when she was a secretary at a company he acquired, and that he cheated on his second wife when they began seeing each other.
Bert California (David Mazouz) is Robert's adolescent son, who shares some of his father's peculiar personality traits. He appears in "Spooked", where he accompanies Robert to the office Halloween party, and soon bonds with Dwight, due to their similar interests and opinions.
Luanne works in the Annex along with Toby and Kelly. She has the desk near the kitchen door which faces toward Toby's desk. She has no lines and is seen only in passing in the first three seasons. In Season 1, her hair is red, but by Season 2, she is seen with gray hair. She does not participate in meetings or almost any other event.
Hank Tate (Hugh Dane), also known as Hank the security guard, is head of security at the office park. Hank is quiet and stern, and unenthusiastically carries out his duties from his desk at the front door of the office park. Since Dwight purchased the building, Hank's duties have expanded to include running the ramshackle coffee counter that was installed in the lobby. He is first seen sitting at his desk as Michael exits the building at the end of "Halloween". In "Drug Testing", Michael "pulls a few strings" and makes Dwight official Security Supervisor for the Dunder Mifflin Scranton branch. In "Night Out", Jim forgets to let Hank know that the office workers would be working late and Hank locks them and their cars behind the parking lot's gate. Unsure of Hank's name, Jim calls Hank's number on Toby's cell phone to ask him to come and unlock the gate. The other office workers realize that they never tipped Hank last Christmas (Jim forgot to collect it) and Hank will probably not come help them. Later, the Scranton Business Park cleaning crew arrives to unlock the gate, and Hank arrives some time later to find everyone had left without notifying him. When Toby Flenderson leaves the office at the end of Season 4, Michael brings Hank to escort him out, to Toby's annoyance. He plays the guitar in "Crime Aid" while selling CD's to help repay for the robbery; he uses the stage name "Hank Doyle". Hank is also called upon by Michael to decide what the Dunder Mifflin staff should do with extra money in "The Surplus" but is abruptly dismissed after not being able to make a quick decision. During "Two Weeks", Hank is ordered by Charles Miner to physically remove Michael from the office, which becomes slightly awkward for Hank. He also owns a 1/8 share of a rental property in Pittson, of which Dwight is 1/8 proud. During the Finale Table Read on the Season 9 DVD, Hank's last name is said to be "Doyle."
William "Billy" Merchant (Marcus A. York) is the property manager of Scranton Business Park, the office park in which the Dunder-Mifflin Scranton branch office is located. Billy is physically disabled, and has used a wheelchair since the age of four. Throughout his appearances, he is seen as a calm and professional man, and seems to disregard Michael's immaturity and rudeness, while still extending generosity to him. He first appears in "The Injury", where, after Michael burns his foot on a George Foreman Grill, he invites Billy to the office to speak about being disabled, only for Michael to offend him with his remarks, causing Billy to leave. As he is departing from the office, he also informs Jim that Dwight might have a serious concussion. Billy reappears in the episode "Casino Night", attending the event of the same name, with his girlfriend, whom Michael mistakes for his nurse. In "Initiation", it is revealed that, once a year, he arranges for a pretzelcart to be brought into the lobby of the Scranton Business Park to give away free pretzels, "as a thank-you for [the] loyal tenants". In "Fun Run", he participates in Michael's fun run, and eventually surpasses Michael, later in the race. In "Dream Team", he assists Michael in setting up an office (which is essentially a janitorial closet) for his new paper company. Billy is neither mentioned nor seen after Dwight purchased the building at end of Season 6. Billy shares his last name with original series co-creator Stephen Merchant.
Leo and Gino
Leo and Gino (portrayed by writers Gene Stupnitsky and Lee Eisenberg, respectively) are deliverymen for Vance Refrigeration. The two first appear in a deleted scene from "Halloween", where they attempt to gain the attention of the camera crew, while riding in an elevator with Michael, and reappear in "Valentine's Day", where they deliver Phyllis' Valentine's Daygifts from Bob Vance, and, in a deleted scene, flirt with Pam. In a deleted scene from "Drug Testing", it is revealed that Leo and Gino were actually the ones responsible for smoking the joint that was found in the parking lot. In "Goodbye, Toby", the two assist Phyllis in organizing Toby's farewell party. In "Frame Toby", they con Michael out of 500 dollars by selling him what he believes to be marijuana, but what is actually a bag of Caprese salad. In "Cafe Disco", when Kelly and Erin start dancing in Michael's Cafe Disco, Leo and Gino are shown to be eager to dance with them. Gino also makes a cameo in "Threat Level Midnight", acting in Michael's movie of the same name, portraying a bar patron.
Brenda Matlowe (Brenda Withers) is a corporate trainer, who is sent to the Scranton branch to evaluate Michael's "Leadership Training Exercise", in the episode "Booze Cruise". In "The Carpet", Jim leaves her a voicemail, in which he asks her out on a date. In a deleted scene from "Drug Testing", she calls Jim back. However, as he is jinxed by Pam, he cannot answer. In a talking-head interview, he writes on a piece of paper, "She'll call back".
Vikram (Ranjit Chowdhry) is a sales representative who worked with Michael at the Lipophedrine diet pill telemarketing company. Vikram is Indian and claims he was a surgeon back in India. He is a wise and diligent worker, seen winning the sales bonus at the telemarketing company and concerned about losing prime selling hours during his brief membership in the Michael Scott Paper Company. He is first seen in the episode "Money" when Michael tries telemarketing at night to earn extra income. He is friendly towards Michael, sharing his dinners and giving him good advice. Michael later recruits Vikram to work in his own company in "Dream Team" only to have Vikram give up on the idea and return to his job after finding out how ill-conceived Michael's plan was.
Mr. Brown (played by producer/writer Larry Wilmore) is a consultant sent by corporate to mediate a healthy discussion of diversity issues with the office staff after receiving complaints about Michael's inflammatory impersonation of a Chris Rock speech, in the episode "Diversity Day". Mr. Brown is later seen in "Gay Witch Hunt", giving the Stamford branch the same diversity training he gave the Scranton Branch; he alludes to incidents at the Scranton branch as the reason he is in Stamford.
Elizabeth the Stripper
Elizabeth (Jackie Debatin) is a stripper who was hired by Dwight as the "entertainment" at Bob Vance's bachelor party in "Ben Franklin"; after both Bob and Michael refuse to accept lap dances from her, Dwight has her sit at Oscar's vacant desk to answer phones for the day. When Michael feels bad about betraying Jan, he asks Elizabeth (referring to her as "stripper") whether he should tell her. She replies, "Secret secrets are no fun, secret secrets hurt someone". When the office needs a medical person to receive a check for the proceeds of their fund-raiser, Elizabeth is hired to come back dressed as a "nurse" and receive Michael's check to help cure rabies during the Season 4 opener, "Fun Run". She is later seen flirting with Darryl. She returns in the series finale as the stripper at Dwight's bachelor party, where Dwight confuses her for a waitress.
Fern Widgale (portrayed by Officeshowrunner, writer and series developer Greg Daniels) is Michael's snippety neighbor who resides in a condominium near Michael's former one. He appears in a deleted scene from the episode "Office Olympics", where he encounters Michael and Dwight, and is perturbed by Michael's personality. When asked what his profession is, he replies that he sells yarn, something which Michael and Dwight cannot help laughing at.
In a 2008 OfficeComic Con panel, it was revealed that Fern is gay, as writer Lester Lewis stated that he portrayed the character's boyfriend, but his part was cut.
There is a child actor in Threat Level Midnight with a similar name (Ferd Winkdale).
The Prince Family
The Prince Family, consisting of members Roger Prince, Sr. (Dan Desmond), who started the company after returning from the Vietnam War; his wife Linda (Sharon Blackwood); their son Roger Jr. (Dan Bakkedahl), and Roger Jr.'s young daughter Rebecca (Emily Rae Argenti), operate a rival paper company somewhere near the Scranton region. In "Prince Family Paper", David Wallace asks Michael to investigate Prince Paper; when Michael visits the company, posing as a potential customer, the remarkably kind and overly trusting family gives him a list of their best clients to use as a reference, which Dwight eventually coerces Michael to send to David Wallace. In "Two Weeks", Michael calls Prince Paper, and is greeted with a voicemail recording revealing that the company has gone out of business.
Brandon (Jerry Minor) is Val's boyfriend. Brandon owns his own restaurant, and is prone to extreme agitation and jealously if he thinks someone is attempting to court Val. He is first introduced in "Special Project", when he calls Darryl asking for the address of the Warehouse, so that he may send flowers to his girlfriend. However, Val later tells Darryl that the flowers were from her mother, despite him pointing out the caller had had a deep voice and said his name was Brandon, possibly indicating that Val is interested in Darryl. Brandon makes his first appearance in "After Hours", where he arrives at the office and accuses Darryl of having an affair with Val, after having read Darryl's text messages to her, although Val eventually convinces him there is nothing going on between her and Darryl. Brandon reappears in "Free Family Portrait Studio", where he visits Val at the Warehouse, and overhears Darryl talking positively about her. Once again, he accuses him of being interested in her, but this time, Darryl admits to pursuing her. Later in the episode, Val joins Darryl and his daughter when they are having their family portrait taken, and she takes his hand in hers, suggesting that she is leaving Brandon for him. This is confirmed in the subsequent season, where she is shown to be dating Darryl.
Megan (Elvy Yost) is a high school student, who appears in a deleted scene from the episode "Job Fair", where she is interested in an internship at Dunder Mifflin, but turned away by Oscar, who is attempting to spare her from the presumed misery she would endure by working at the office. She later reappears in "Gossip", as one of the three summer interns at the Scranton branch, where, true to Oscar's prediction, she, along with her fellow interns, suffers from the antics of the staff.
Deborah Shoshlefski (April Eden) was a model, of whom Michael became enamored, in the episode "Chair Model", after seeing her in an office supplycatalog. Dwight tracks her down for him, but discovers that she is now deceased, having crashed her car into an airplane hangar while under the influence of cannabis. Michael is devastated by the news, and, wanting closure, later visits her gravesite along with Dwight (which culminates with the two singing American Pie together long throughout the night and unintentionally dancing on her grave).
According to her tombstone, she was born in 1966, and died in 2003.
Tom Witochkin (Greg Tuculescu) is a former childhood friend of Jim's. He appears in "The Seminar", attending Andy's seminar on starting a small business, where his presence causes Jim, who was originally one of the guest speakers, to abruptly pull out and spend all day outside of the office. Pam later forces him to explain why he is acting so strange, and he reveals Tom's past friendship with him, and that he and Tom were placed in separate reading groups in school, with Jim being in the superior one. After his mother told him to spend time with his "smart" friends, Jim told Tom that his mother "thinks [he's] too dumb to hang out with". Jim eventually bumps into him in the break room, and attempts to laugh off their history, but Tom mocks Jim for not being as successful as his superior intellect would have indicated, and snarks "Where's your jet pack, Zuckerberg?".
The Scranton Strangler
George Howard Skub, nicknamed "The Scranton Strangler" by the media, is a serial killer who, as his moniker would suggest, strangles his victims. Although never seen on-screen, he has been referred to several times, starting with the sixth season episode "The Delivery", where a newspaper heading reads "The Scranton Strangler Strikes Again". In a deleted scene of "Happy Hour", Michael tries to impersonate the Scranton Strangler to impress Pam's friend. In "Body Language", Dwight talks about the best possible move to fight the Scranton Strangler to Kelly. In the seventh season episode "Costume Contest", Dwight dresses like the Strangler for Halloween. In the opening of "Viewing Party", the office staff are watching a live broadcast of a police chase of the Scranton Strangler, and they get excited when the cars pass by on the road in front of the office building. In "Classy Christmas", Toby is chosen as a juror for the Scranton Strangler's trial, which forces him to take a leave of absence and results in Holly Flax being appointed his temporary replacement. In "Michael's Last Dundies", Toby states that the man he helped convict as the Scranton Strangler has been sentenced the death penalty, but he is starting to have second thoughts about whether or not he was actually guilty. He is not mentioned again until the ninth season Christmas episode "Dwight Christmas", where Toby reveals that the name of the ostensible murderer, whom he still believes to be innocent. A few episodes later, however, in "Moving On", after Nellie tells Toby to either do something about it or stop talking, he goes to see him in prison, and is nearly strangled, finally putting to rest the mystery of whether the right man was convicted.
The documentary film crew
The documentary film crew is a camera crew that has been filming the lives of the Dunder Mifflin Scranton branch employees since the beginning of the series. Their presence has been met with widely different reactions and levels of comfort from the people they film, although, over the course of the series, the staff has gradually grown to accept the crew's presence as a part of their environment.
The crew often intrudes on the personal lives of the office workers, such as filming at social or private events, and have been known to take rather extreme measures in order to capture footage, sometimes secretly filming the employees, even if they tell the crew that they do not want to be on camera. While they mainly observe the action around them, the camera operators have, on occasion, intervened, such as when Pam asks one to alert her if they see any indications to suggest that Dwight and Angela are in a relationship, which the camera operator does, or when the crew shows Jim and Pam recent footage of the two kissing, in order to elicit an explanation from them. However, they have also done the exact opposite, even in critical situations, such as when Dwight tricks his co-workers into believing that the building is on fire, and the crew neglects to inform everyone that it is just a "safety drill" (even though it results in a massive panic, and a member of the crew even gets trampled by the staff).
While they remain mostly unseen, the crew members have appeared in the background from time to time, most noticeably in the episodes "Health Care", "Office Olympics", "The Fire", "The Fight", "The Secret", "Branch Wars","Survivor Man, and Customer Service". The ninth-season premiere marked the first time the audience has heard one of them speak, as when Pam and Jim finish their interview outlining their summer, Pam brings up the crew's lengthy stay at the office, asking the cameraman "Don't you guys have everything? I mean, it's just a paper company", to which he replies "Well, we're more following you guys, to see how you turn out".
During a 2007 Writer's Block Question and Answer session at The Office Convention, the writers half-jokingly suggested that the original reason for the camera crew filming the staff's lives was to see how the Dunder Mifflin Scranton branch handled the suicide of a co-worker (that employee being Tom Peets), but the crew changed its focus upon realizing that the daily events in the office would make a more captivating documentary.
Brian (Chris Diamantopoulos) was the film crew's boom operator. He has (presumably) been with them since they began filming, but was not seen until the episode "Customer Loyalty", where he comforts a tearful Pam after a fight with Jim, ordering the cameras to be shut off while doing so. In the subsequent episode, Pam apologizes to him, as his actions caused him to be reprimanded by his superiors, although he tells her not to feel guilty about it. In "Vandalism", Brian is fired from the documentary after breaking protocol and intervening by hitting the Warehouse worker Frank across the face with his mic when it appears that he is going to physically assault Pam. Shortly after his termination, he tells Pam that, should she ever need anything, to just let him know, leaving her grateful, but confused. In "Couples Discount", the Halperts plan to have lunch with him and his wife, Alyssa, to thank him for protecting Pam from Frank. When they arrive, they are surprised to be meeting only with Brian, who reveals that he is getting a divorce. He reveals that he and his wife had been fighting for a while, but they realized it was over for them when they finally stopped. Tension is then created between Jim and Pam when the latter's emotional break down from a few weeks back is revealed to the former after Brian begins to get misty eyed and Pam comforts him, leading to him to joke about the two having to stop tearing up in front of one another. In "Promos", Pam visits Brian at his apartment, and tells him that upon seeing the old footage she thinks Jim's feelings for her have largely faded, and Brian agrees. When she asks about what the crew filmed, he tells her that every important moment was captured even when not wearing their microphones. Realizing the extent to which their privacy has been violated, Pam storms out of Brian's house. On re-watching the promo, Pam decides she is glad that the history of her relationship with Jim has been captured.
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