ISO/IEC 17024

ISO/IEC 17024: Conformity assessment - General requirements for bodies operating certification of persons is an International Standard which specifies criteria for the operation of a Personnel Certification Body (also known as a certification body for persons). The standard includes requirements for the development and maintenance of the certification scheme for persons upon which the certification is based.

ISO/IEC 17024:2012

The most recent version of the standard is ISO/IEC 17024:2012 updated in July 2012.[1]

This version contains requirements for (Certification Body for Persons) in the following areas

  • General Requirements for the Certification Body for Persons
  • Structural Requirements for the Certification Body for Persons
  • Resource Requirements for the Certification Body for Persons
  • Records and Information Requirements for the Certification Body for Persons
  • Certification Scheme (Development of)
  • Certification Process Requirements for the Certification Body for Persons
  • Management System Requirements for the Certification Body for Persons

The major changes between the 2003 version and the 2012 version is the detailed information regarding the development of the scheme for certification of persons. The 2003 version required the Certification Body to have a Scheme Committee who had overall responsibility for the development of the scheme but did not elaborate on the components that must be included in the scheme. The 2012 version has an entire clause (Clause 8) that provides detailed information regarding the components that must be included in the development and maintenance of the scheme but allows the scheme owner to be outside of the Certification Body for Persons.

Other changes include a change in reference of "Personnel Certification Body" to "Certification Body for Persons", defining of additional terms such as "validity" and "reliability", and the addition of a "principles" section that defines the foundational principles for the standard.[2]

General Requirements

This section describes the general requirements for Certification Bodies for Persons. General requirements include criteria for the legal status of the Certification Body for Persons (the certification body must be a legal entity), criteria associated with the financial resources and liability responsibilities of the Certification Body for Persons (the certification body must have sufficient finances to cover its liabilities and for the operation of the entity), requirements regarding the impartiality and impartial operation of the Certification Body for Persons, and requirements that the Certification Body for Persons maintains responsibility for the decision on certification (the decision to award certification to a person cannot be outsourced to any other body).

Structural Requirements

This section describes the structural requirements for Certification Bodies for Persons. Structural requirements contain criteria for the organizational structure of the Certification Body for Persons including how it is managed. Specific requirements relating to the structure of the Certification Body in relation to training is included in this section. Specifically, if the certification body also offers training it must demonstrate how the impartiality of the certification is not compromised by the training.

Resource Requirements

This section describes the resource requirements for Certification Bodies for Persons. Resource requirements include criteria for the personnel and staff of the Certification Body for Persons. Specific requirements for persons (both internal to the organization and external to the organization such as consultants and volunteers) involved in certification activities are included as are criteria associated with outsourcing to other bodies. This section also includes requirements for other resources such as examination equipment required to operate the certification activities.

Records and Information Requirements

This section describes the records and information requirements for Certification Bodies for Persons. The requirements include criteria relating to the records of applicants, candidates and certified persons. Requirements regarding information that must be made public as well as information that must be kept confidential are included in this section and criteria for the information security (exam papers, etc.) are described.

Certification Scheme

This section includes requirements for the development and maintenance of the certification scheme. The certification scheme is the competence and other requirements for awarding the certification to a person and includes a scope of certification, job and task description, required competence, abilities (when applicable), prerequisites (when applicable), and a code of conduct (when applicable). Criteria for the initial certification and recertification must be part of the scheme and includes description of the assessment methods, and the criteria for suspending and withdrawing the certification.

Certification Process Requirements

This section includes requirements for the certification process including criteria for the certification application process, assessment process, examination process, and the decision on certification. Criteria for suspending, withdrawing or reducing the scope of certification and recertification requirements are included in this section. This section also includes requirements for the use of certificates, logos and marks, and requirements associated with appeals and complaints.

Management System Requirements

This section requires the Certification Body for Persons to establish, document, implement and maintain a management system capable of supporting the requirements of the standard. A body that has established and maintains a management system in accordance with ISO 9001 and that is capable of supporting ISO/IEC 17024 fulfills the management system requirements of ISO/IEC 17024.

ISO/IEC 17024:2003

Released by the International Organization for Standardization (ISO) in 2003, ISO/IEC 17024 was designed to harmonize the personnel certification process worldwide.[3] In the European Union ISO/IEC 17024 replaced EN 45013 (1989), which was published in the UK as BS 7513:1989.

The issues that ISO 17024 tackles can be summarized as:

  • Defining what it is you examine (the competencies)
  • Knowledge, skills and personal attributes
  • Examination must be independent
  • Examination must be a valid test of competence

Where competency is typically described as “the demonstrated ability to apply knowledge, skills and attributes”.


Each accreditation body provides various levels of guidance around compliance and the implementation of ISO 17024.


  1. ^ Gasiorowski-Denis, E: "New and improved ISO/IEC 17024 standard for personnel certification programmes", [1], July 24, 2012
  2. ^ MacCurtain, S. and Woodley, C., "Presentation of the New Standard:ISO/IEC 17024:2012", [2]
  3. ^ Davies, S: "Easy reference for ISO 17024", Personnel Certification and Training, June 2007

External links


ANSI National Accreditation Board (ANAB) accreditation and training services provider in the area of management systems, personnel and product certification bodies, laboratories, inspection bodies, forensic service providers, proficiency testing and reference material producers.

Accreditation is a form of attestation utilized to demonstrate competence by various types of organizations such as government departments, universities, manufacturers and other public and privately held organizations/ companies.ANAB is a signatory to the International Accreditation Forum (IAF) and the International Laboratory Accreditation Cooperation (ILAC).


Accreditation is the process in which certification of competency, authority, or credibility is presented.

Organizations that issue credentials or certify third parties against official standards are themselves formally accredited by accreditation bodies (such as UKAS or IAS); hence they are sometimes known as "accredited certification bodies". The accreditation process ensures that their certification practices are acceptable, typically meaning that they are competent to test and certify third parties, behave ethically and employ suitable quality assurance.

Business consultant

A consultant (from Latin: consultare "to discuss") is a professional who provides professional or expert advice in a particular area such as security (electronic or physical), management, accountancy, law, human resources, marketing (and public relations), finance, engineering, science or any of many other specialized fields.

A consultant is usually an expert or a professional in a specific field and has a wide area of knowledge in a specific subject. Consultants can save their clients time, revenue, and resources. The role of a consultant outside the medical sphere (where the term is used specifically for a grade of doctor) can fall under one of two general categories:

Internal consultant – someone who operates within an organization but is available to be consulted on areas of specialism by other departments or individuals (acting as clients); or

External consultant – someone who is employed externally (either by a firm or some other agency) whose expertise is provided on a temporary basis, usually for a fee. As such this type of consultant generally engages with multiple and changing clients.The overall impact of a consultant is that clients have access to deeper levels of expertise than would be feasible for them to retain in-house, and may purchase only as much service from the outside consultant as desired.

Canadian Registered Safety Professional

The Canadian Registered Safety Professional (CRSP)/ Professionnel en sécurité agréé du Canada (PSAC) is a certification offered by the Board of Canadian Registered Safety Professionals for an Occupational Health and Safety (OHS) professional. The CRSP/PSAC is accredited in Canada to ISO 17024 by the Standards Council of Canada.A CRSP applies safety knowledge to develop systems that will manage control over hazards and exposures detrimental to people, equipment, material and the environment. A CRSP follows the principles of loss control, accident prevention and environmental protection through their daily activities.

Certification and Accreditation

Certification and accreditation (C&A or CnA) is a process for implementing any formal process. It is a systematic procedure for evaluating, describing, testing, and authorizing systems or activities prior to or after a system is in operation. The process is used extensively across the world.

Certified Fire Protection Specialist

The Certified Fire Protection Specialist (CFPS) is a certification provided by the NFPA Certification Department in the U.S.A. The board was formed in 1971 and in 1998 partnered with the National Fire Protection Association (NFPA) to offer the professional certification. The purpose of the certification is to document and recognise an individual's knowledge of fire protection, fire prevention, and fire safety. The certification received ANSI certification in 2006 as a ANSI/ISO/IEC 17024 standard qualification.Certification is equivalent to a tertiary level degree requiring applicants to have either at least a high school diploma with at least six years of verifiable professional experience in fire loss prevention or at least an associate degree specialising in some aspect of fire loss prevention. Applicants with an associate degree with a relevant specialisation require four years of additional work experience and applicants with a bachelors degree require at least two years of additional experience.

Certified Information Systems Security Professional

Certified Information Systems Security Professional (CISSP) is an independent information security certification granted by the International Information System Security Certification Consortium, also known as (ISC)².

As of December 31, 2018 there are 131,180 (ISC)² members holding the CISSP certification worldwide, in 171 countries with the United States holding the highest member count at 84,557 members. In June 2004, the CISSP designation was accredited under the ANSI ISO/IEC Standard 17024:2003. It is also formally approved by the U.S. Department of Defense (DoD) in both their Information Assurance Technical (IAT) and Managerial (IAM) categories for their DoDD 8570 certification requirement. The CISSP has been adopted as a baseline for the U.S. National Security Agency's ISSEP program. CISSP is a globally recognized certification in the field of IT security.

Certified safety professional

The Certified Safety Professional (CSP) is a certification offered by the Board of Certified Safety Professionals (BCSP). The CSP is accredited in the United States by the National Commission for Certifying Agencies and internationally by the International Organization for Standardization/International Electrotechnical Commission (ISO/IEC 17024) (see ANSI) and 193 Countries Consortium .

The requirements to become a CSP are:

A minimum of a bachelor’s degree in any field or an associate in safety, health, or the environment, or a closely related field.The associate degree must include at least four courses with at least 12 semester hours/18 quarter hours of study in the safety, health, or environmental domains covered in the CSP examination blueprint.4 years of safety experience where safety is at least 50%, preventative, professional level with breadth and depth of safety duties

A BCSP-Approved Credential:Associate Safety Professional (ASP)

Graduate Safety Practitioner (GSP)

Certified Industrial Hygienist® (CIH®)

Chartered Member of the Institution of Occupational Safety and Health (CMIOSH)

Canadian Registered Safety Professional (CRSP)

Professional Member of the Singapore Institute of Safety Officers (SISO)

Member in the Institute of Safety Professionals of Nigeria (MISPN)

NEBOSH National or International Diploma in Occupational Health and Safety

Diploma/Certificate in Industrial Safety, as issued by the State Government Departments/Boards of Technical Education, Government of India

Fire and Safety Forum Advanced & Post graduate and Master Diploma and TTP,Research Ambassador Member'sMust pass the CSP examination.CSPs are further required to provide BCSP with proof that they are maintaining a high level of competency in safety work by recertifying every five years.


CompEx (meaning Competency in Ex atmospheres) is a global certification scheme for electrical and mechanical craftspersons and designers working in potentially explosive atmospheres. The scheme is operated by JTLimited, UK and is accredited by UKAS to ISO/IEC 17024.The scheme was created by EEMUA (Engineering Equipment and Materials Users' Association) to satisfy the general competency requirements of BS EN 60079 (IEC 60079), parts 10, 14 and 17. The requirements are currently explicitly detailed in IEC 60079 Part 14 Annex A, detailing knowledge/skills and competency requirements for responsible persons, operatives and designers.

The scheme is broken down to twelve units covering different actions and hazardous area concepts.

In 2017, CompEx 01-04 was introduced to the NEC Standard. ATEC NEC500 & also ATEC NEC505, along with ATEC Ex "f" Foundation Courses.

ATEC CompEX MCT now also available.

ISO/IEC 27001 Lead Implementer

ISO 27001 Lead Implementer is a professional certification for professionals specializing in information security management systems (ISMS) based on the ISO/IEC 27001 standard. This professional certification is intended for information security professionals wanting to understand the steps required to implement the ISO 27001 standard (as opposed to the ISO 27001 Lead Auditor certification which is intended for an auditor wanting to audit and certify a system to the ISO 27001 standard).

This certification is provided by numerous organizations. Some are currently not certified by any personnel certification body while others are certified by accredited certification bodies. Certified ISO 27001 implementation courses should be accredited to the ISO/IEC 17024 standard.

International Association of Privacy Professionals

The International Association of Privacy Professionals (IAPP) is a nonprofit, non-advocacy membership association founded in 2000. It provides a forum for privacy professionals to share best practices, track trends, advance privacy management issues, standardize the designations for privacy professionals and provide education and guidance on opportunities in the field of information privacy. The IAPP offers a full suite of educational and professional development services, including privacy training, certification programs, publications and annual conferences.

The IAPP claims to be the world's largest association for the information privacy professionals, with more than 40,000 members in over 100 countries, headquartered in Portsmouth, New Hampshire.

International Certification Accreditation Council

The International Certification Accreditation Council (ICAC) is an alliance of organizations dedicated to assuring competency, professional management, and service to the public by encouraging and setting standards for licensing, certification, and credentialing programs.

International Requirements Engineering Board

The International Requirements Engineering Board (IREB) e.V. was founded in Fürth in Germany in October 2006. IREB e.V. is as a legal entity based in Germany.

The IREB is the holder for the international certification scheme Certified Professional for Requirements Engineering (CPRE).

It is IREB's role to support a single, universally accepted, international qualification scheme, aimed at Requirements Engineering for professionals, by providing the core syllabi and by setting guidelines for accreditation and examination. The accreditation process and certification are regulated by the steering committee of IREB. The steering committee of IREB is built out of the personal members of IREB. Personal members of the IREB are international experts in requirements engineering from universities, economy and education.

National Registry of Food Safety Professionals

National Registry of Food Safety Professionals (NRFSP) is a food safety certification for the restaurant, hotel, and quick service industry business administered by Environmental Health Testing. NRFSP was founded in 1998 through partnerships between the Chartered Institute of Environmental Health and Professional Testing, Inc. and is headquartered in Orlando, Florida.NRFSP's International Certified Food Safety Manager is the first and only food manager safety certification to be accredited by the American National Standards Institute (ANSI) based on the ANSI/ISO/IEC 17024 standard for conformity - general requirement for bodies operating certification of persons. NRFSP’s certification program has been developed to assess the knowledge of entry-level Food Safety Managers in the retail food industry.

The Food Safety Manager examination is acceptable in all states and jurisdictions that recognize those standards set by the Conference for Food Protection and is an assurance of quality in the development and maintenance of the exams.

NRFSP runs the Food Safety blog Food Safety Spot.

Lawrence Lynch is President and CEO of National Registry of Food Safety Professionals.

North American Board of Certified Energy Practitioners

The North American Board of Certified Energy Practitioners (NABCEP) is a nonprofit professional certification and accreditation organization that offers both individual and company accreditation programs for photovoltaic system installers, solar heat installers, technical sales, and other renewable energy professionals throughout North America. NABCEP was officially incorporated in 2002 and its mission is to raise standards while promoting consumer and other stakeholders' confidence within the renewable energy industry.NABCEP is a nationally recognized credentialing body formed to set competency standards for professional practitioners in the fields of renewable energy and energy efficiency. NABCEP PV Installation Professional Certification (formerly NABCEP Solar PV Installer Certification) has been accredited to the international ANSI/ISO/IEC 17024 standard for personnel certification bodies since 2007, and the NABCEP Solar Heating Installer Certification became accredited in 2013.NABCEP has become the primary organization for solar energy professional certification in the United States and Canada. NABCEP designed an Associate Program for individuals who are interested in learning about and finding jobs within the solar field; the NABCEP PV Associate Exam allows candidates to demonstrate a basic knowledge of the fundamental principles related to PV systems and designs. NABCEP also offers certifications in:

PV Installation Professional (PVIP) Certification

PV Design Specialist (PVDS) Certification

PV Installer Specialist (PVIS) Certification

PV Commissioning & Maintenance (PVCMS) Certification

PV Technical Sales (PVTS) Certification

PV System Inspector (PVSI) Certification

Solar Heating Installer (SHI) Certification

Solar Heating System Inspector (SHSI) Certification, and

NABCEP Company AccreditationAs of February 1, 2018, only ten companies had earned NABCEP Company Accerditation. They include:

Advance Solar & Energy in Fort Myers, FL

Apex Solar Power in Queensbury, NY

Bob Heinmiller Air Conditioning, Orlando, FL

Pioneer Valley PhotoVoltaics Cooperative, Inc. (dba PV Squared) in Greenfield, MA

Renova Energy Corp. in Palm Desert, CA

Solar-Ray Inc. in Orlando, FL

Sullivan Solar Power of California Inc. in San Diego, CA

Synergy Solar and Electrical Systems, Inc. in Sebastopol, CA

Technicians For Sustainability in Tucson, AZ

Yes! Solar Solutions in Cary, NCNABCEP Certification is either preferred or mandatory for solar system installations to be eligible for incentive programs in several states. In order to be eligible for state rebate funds in Minnesota, Maine, and Wisconsin, PV solar systems must be installed by a NABCEP-certified professional. California, Massachusetts, and Delaware's solar rebate programs prefer or recommend NABCEP-certified professionals. NABCEP-certification is a prerequisite for qualifying for a state solar contractor license in Utah. Specific policies and incentives can be found on DSIRE's website.

NABCEP partners with Castle Worldwide to offer its associate and certification exams at multiple sites in the United States and Canada.

NABCEP also approves training providers that are IREC accredited. The process can be long and challenging but is meant to show companies that uphold a certain consistent set of quality standards.

Personnel certification body

A Personnel Certification Body is an organization that awards credentials to individuals meeting specific competence requirements relating to a profession, an occupation, a job or a portion of a job. A personnel certification body develops criteria against which an individual needs to demonstrate competencies and ensures that these criteria are held by applicants before certifying them.

Most personnel certification bodies offer professional certification if an individual meets requirements such as a minimum number of years of related working experience, minimum education level and having passed a certification exam or equivalent.

Many personnel certification bodies are accredited by accrediting bodies to the ISO/IEC 17024 standard, which was designed to harmonize the personnel certification process worldwide. Most are not. Accreditation means having gone through a validation process or assessment from a national accreditation body such as the American National Standards Institute ANSI, German Accreditation Body DAkkS, International Accreditation Service IAS, or the United Kingdom Accreditation Service UKAS (UK)).

Project Management Institute

The Project Management Institute (PMI) is a global nonprofit professional organization for project management.

United Kingdom Accreditation Service

The United Kingdom Accreditation Service (UKAS) is the sole national accreditation body recognised by the British government to assess the competence of organisations that provide certification, testing, inspection and calibration services. It evaluates these conformity assessment bodies and then accredits them where they are found to meet relevant internationally specified standards.

Welder certification

Welder certification, (also known as welder qualification) is a process which examines and documents a welder's capability to create welds of acceptable quality following a well defined welding procedure.

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